Jira

Hi, For now, all emails sent to info@xyz.com create a issue in JIRA. But is it possible to setup in a way that - emails sent to abc@xyz.com also creates a ticket and assign to ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Right now any other email notifications are working properly. Reporter gets emailed on ticket creation, comment, resolved statuses, etc. However, when I assign the issue, the reporter doesn't get tha...

• Question
• jira
• jira-service-desk

hi Can i create a customfield (numeric field) that only stores 9 number: for example an phone number :999999999 maybe there is a code that i can write in the field´s descripcion  Thx

• Question
• jira
• jira-administration
• jira-software

We currently have 211 items Done on the Kanban.  We would like to release these in individual "packages" based on (sprint).  How do we filter the 211 items by sprint prior to...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi All, I have a single choice select field, when ever there is a change in value and the selected value is not equal to the original value, i will set another text field to true using a behaviour s...

• Question
• jira
• jira-core

Hello,   How do i Create an internal issue? Should i need to add a new Issue Type "Internal" in Jira? Create a new Epic and below that Create all tasks with Various leaves lik(Sick Leave, Va...

• Question
• jira
• jira-administration
• jira-software

We suffered a brief network partition in our JIRA Datacenter setup. Among other exceptions, we noticed the usage of RMISynchronousCacheReplicator in some stacktraces in http threads. When d...

• Question
• data-center
• ehcache
• jira
• jira-data-center

Hello, Did anyone was able to successfully migrate data from clearquest to JIRA ? are there any tools/addon available ? JIRA cookbook refers to third party  or csv importer but  ...

• Question
• jira
• jira-administration
• jira-core

We are evaluating time to SLA add-on and its very close to what we are looking for. However, in the notification feature, I only see assignee or reporter as the two dynamic fields where we can notify...

• Question
• addon-plugin.tts
• jira
• jira-core

Hi there, I'm a current user of Targetprocess and I'm doing Portfolio Management in this tool. There are 40 of us who are currently use Targetprocess. However, one team wants to try Jira. So the qu...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

There in one user who can view only few sprints. user cannot view them while creating & cannot see them on backlog page either. he is set up as any other standard user & there are no restrict...

• Question
• jira
• jira-software

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

When we create a plan, sourced from scrum boards, the issues that are imported on the plan shows the end date as sprint end date. The schedule report view do not show the actual end date when the iss...

• Question
• advanced-roadmaps
• cloud
• jira-software-cloud

JIRA version: 7.1.8 ScriptRunner version: 4.3.5 Hi, User request:   Customizing or adding assignee field in the issue links pane in the issue detail view. I have done some extensive&nb...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-software
• scriptrunner

In JIRA Service Desk, how do service desk tickets transition into a change management ticket.  If it does will it get a new number for change management?

• Question
• jira
• jira-service-desk

There is no key for the icons being used.

• Question
• jira
• jira-core

I want to configure a JIRA project so that when users reply to notifications, only their comment that they make via e-mail is reflected in the JIRA issue and not the whole e-mail thread. I ...

• Question
• jira
• jira-administration
• jira-software

• Question
• cloud
• jira
• jira-cloud
• jira-core

Our subtask process is as involved as creating a new story. No data is autopopulated in the create a subtask or create a bug screens like TPAs, epics, components, sign offs, etc. We are going to star...

• Question
• jira
• jira-administration
• jira-core

(OpenSUSE version 42.1)   Hi, I've downloaded JIRA and am trying to install it but it gives me the error: "Wrong JVM version! You are running with .. but JIRE requires a tleast 1.8 to run." ...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-core

I am using JIRA software (cloud)  and I would like to find out how to enable story points estimation in scrum board and reports.    

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi,   In our teams we create epics for any story that take longer than a sprint. So there are epics for major new features and within this epics smaller epics that are decomposed into stories....

• Question
• jira-cloud

Hi folks -  I have just installed Service Desk into JIRA: http://d.pr/i/11C2U I see that Service Desk projects should be an option: http://d.pr/i/15Qwf But when I attempt to create ...

• Question
• jira
• jira-service-desk

I have two identically set up hosts running JIRA 7.x    One is a test server, which is used only for testing OS patches, JIRA upgrades, plugin updates, etc before doing so on the ...

• Question
• jira
• jira-administration
• jira-software