Jira

I want to use the IT Service Desk for help desk and request management. The company has total 2000 employees including 100 in IT department. There are 4 help desk agents and 2 employees that assign t...

• Question
• jira
• jira-service-desk

My team log hours in the internal issues, like "sick time" or "vacation time", as usual. When I want to know the total amount of hours worked by my team in a period, I want to have the calculation m...

• Question
• jira
• tempo-timesheets
• worklog

Hello, I have a problem, I can integrate JIRA-Software with GitHub, but I can not see the development section at my tasks. I'm new to Jira, I'm trying it and I do not know how to enable it. Can...

• Question
• jira
• jira-software

I want to create the tickets in JIRA service desk through mail. And i dont want to add the accounts of all those mail ids. So how will that create the ticket in JIRA service desk through ma...

• Question
• jira
• jira-service-desk

I want to create the tickets in JIRA service desk through email based on certain keywords of the mail content. As of today I am getting multiple mails in the mail id and i want to filter some m...

• Question
• jira
• jira-service-desk

Is it possible in a post function, to be able to have the Create Screen from an issue type appear with all it's custom fields?   For example, I have two issue types in a project, Test and Conc...

• Question
• jira
• jira-core

I have a semi complicated workflow tracking the main tasks of a project.  When i start the workflow, I want to create an issue in another project and based on higher level deliverables being com...

• Question
• jira
• jira-administration
• jira-core

We are using JIRA cloud and we used to have a release button on our Kanban board, but now it is a dropdown which is causing us issues with releasing tickets from our development environment to our QA...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is it possible to report on who assigned an issue?

• Question
• jira
• jira-administration
• jira-software

Read a nice article about enabling a backlog for a Kanban project, but I can't seem to actually enable the feature    

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is it possible to group Projects or group Versions into a higher level? For example say Versions are states like Oregon, California, and Washington. Is it possible to group them into a larger class l...

• Question
• jira
• jira-administration
• jira-software

Hi All, Suddenly, our custom email script for workflow transition has started failing with the below error. Time (on server): Fri Oct 21 2016 12:08:45 GMT-0400 (EDT)The following log informatio...

• Question
• jira
• jira-administration
• jira-software
• scriptrunner

When restricting access to a board, can it be restricted at Project level or is this a global restriction? 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I need to have a filter to see all my userstories assigned to me AND their subtasks regardless of who's assigned to them. Cannot find a way to accomplish this. Any help?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

how do I filter inbound emails in service desk?

• Question
• jira
• jira-service-desk

I want to create Xray Test sets and mort of all Test Executions as sub items to JIRA Stories and Tasks. Is it technically possible and if so - how? I want to keep my possibility to create those...

• Question
• jira
• jira-core

I would like the ability to select multiple Issue types for a given Version to generate a traceability report. Currently it seems its not possible. Could this be marked as an enhancement request? If ...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• zephyr

Hi, It seems impossible to change the Sprint Burndown gadget display type. Anyone knows any trick/workaround for this ?   Thanks in advance!

• Question
• burndown
• cloud
• gadget
• jira
• jira-software
• +1 more tag...

I use JIRA for asset management, how can I set up notifications to warn me when stock values are low? Specifically, I have filters that show what is in stock, I want an e-mail sent to the team res...

• Question
• jira
• jira-administration
• jira-core

I'm unable to close kita issue. I tried with transition I'd, status id. Nothing is working. I'm using put method rest API. Some one please help me.

• Question
• integration-test
• jira
• jira-core

We use Tempo timeline at an issue level. Submitted question here as the tempo support page is down. I have read in these release notes that the feature should be available. Although on our timeline,...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• tempo
• +1 more tag...

I recently rebooted my server to run on a newer kernel that had a fix for the Dirty COW vulnerability. I forgot an argument and so the shutdown didn't go to cold and I failed to pick up the new kerne...

• Question
• jira
• jira-administration
• jira-core

In our workflow we've got a step called Tests Ok/non OK. We have external testers that test at this step and they are only involved in this step. I want them to be able to give an OK/NonOK here and t...

• Question
• jira
• jira-administration
• jira-software

Will we be able to have a fully custom URL with our own domain name? e.g. support.ourcompany.com/servicedesk/customer... instead of ourcompany.atlassian.com/servicedesk/customer... Thanks

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

We just implemented SSL on our JIRA site.  Now the JIRA home button (the big JIRA logo in the upper left corner of the site) doesn't load the user's JIRA home location.  When...

• Question
• jira
• jira-administration
• jira-core
• ssl