If there are multiple issues submitted to the Service Desk with different reporters - how is this best managed? Some times it would be okay for reporters to see each others requests, but not always, ...
Hi, I'm part of an organization that has several projects under it's umbrella, and I want to create a custom search engine in Chrome to search my organization's projects. I know to use this UR...
JIRA and FishEye appear to lose app-link connection randomly. Restarting JIRA appears to fix this issue temporarily. Trying to figure out what the issue could be as both JIRA and Fisheye/Crucible are...
I have a JQL which I used to pull out all the JIRA tickets which are in a particular status. Now I am trying to do the same thing using Java SDK and I am not able to figure out a way to pass the...
This question is in reference to Atlassian Documentation: Learn stages and skills JIRA Portfolio Cloud seems to apply the same stages/skills to all JIRA issue within a plan. Is there any ...
The project in which i am working has many components. Multiple QA teams distributed geographically are working on the same components Project Manager wants to analyse the defects logged by a particu...
Hi! We have a really big and high load project using Cloud JIRA Software - with Kanban board looks like Lenses Board - Agile Board - Looksery 2016-12-12 19-55-03.png Now we want to add kind of SLA...
Hello. I've created a post script function in a transition for automated assignment. The script is post function is followed by the standard store and indexing functions. This works sometimes fine...
Designed a custom sub-task. When clicking on the "Create" button on the sub-task screen, the button flickers but nothing else happens. The sub-task is not created and the create sub-task ...
Greetings, I am trying to upload a csv file with 28 columns. On the first row, each column is a category (ID, Milestone, etc.) Once in Map Field, all the column headers are converted in a singl...
...yAtlassian Enabled atlassian-licensing-enabled: true plugin-icon: includes/images/upm/plugin-icon.png atlassian-data-center-compatible: true plugin-logo: includes/images/upm/plugin-logo.png...
We would like to create separate QA tickets when a story is closed but do not want this to be a manual process. Is it possible to have a ticket auto-created based on when a ticket is in the "cl...
scheduler-details.png Our Service Desk projects stopped creating tickets when new emails are sent. I can verify/test that the email account connectivity is working. And I can see the emails popping ...
I imported issues from Redmine, all the issues appears like "Created be ME", and the "Reporter" field comes with the original Redmine author of that issue. When the user that reported this issue log...
Hello all, We created a version 1.0 of or software, but too late, after 2 sprints. I'd like to add the tasks that are in those two closed sprints to the version 1.0 but I can't figure out how...
After deinstalation and restart JIRA i have still error Could not find class: de.polscheit.jira.listener.GanttPlanningDatesSync
This question is in reference to Atlassian Documentation: Moving an issue Shouldn't be allow to change sprint when moving issues across projects? I am right now in the process to reconfigur...
For a mere moment there was a command, "Split," that allowed me to not clone, but split an issue. Now, however, it seems to be gone. I feel like I'm losing my mind, but I did actually find proof: &n...
I can see that in Automations you can create a condition to say when new requests are created then assign to an individual staff or auto assign but I wanted to assign to the agent that is replyi...
I have needed to create a filter that returns a list of issues that belong to Epics NOT included in the project in question (and to repeat this for multiple projects). I have succeeded in doing this ...
hi I want to implant the Message Custom Field (edit) for JIRA toolkit plugin(edit) I using JIRA 6.3.9 Server but I don't understand how to do so. (how to Add dynamic massage ) e.g...
I have tried to add the subtask in the user story and put the estimated hours in the subtask only. The total subtask estimated hours added in the User Story but when we see the Sprint Report it only ...
Hi guys, We are working with user-stories and sub-task. each user-story is connected to an epic. for some reason when I create sub-tasks and add them into the sprint board I don't see their epi...
We're using JIRA for our development team. After an reorganizational fit, the status and name of several columns in the board do not correspond any longer. Our board consists of an Simplified Workflo...
Hello, I understood JIRA should mark those issue with a value in the 'Resolution' field with strikethrough. However, for what I see in my scrum board, one issue with resolution 'Open' ...
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