Jira

Hi all, Just wondering if we can make a field that must have a unique number compared to other issues with the same field. The use case is that we are planning to use JIRA in addition to our secure...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I'm hoping to clean up the issues screen to only have the NEEDED buttons, fields and features we are using.   Can I remove comments?  I have removed permissions but they can still see th...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I'm just starting out and my JIRA licenses are for server instance and I'd like to change it to cloud. Please let me know how I can do that. Is it still the same price? Thanks, Janelle

• Question
• jira
• jira-administration
• jira-core

I want to set a notification to be sent to customer when the ticket is assigned to an employee.  How is this done?

• Question
• jira
• jira-service-desk

On Quickfilter on the board i want to be able to select one or another assignee to filter the JIRA list on the board. How can this be done?

• Question
• cloud
• jira
• jira-cloud
• jira-core

Please guide me the necessary steps and versions which i should follow to upgrade JIRA from 6.4.6 to 7.2.6.  We also use JIRA Agile + JIRA service desk.  

• Question
• jira
• jira-software

• Question
• jira
• jira-software

Hi All In JIRA6, the system plugins used to be stored under path Application Data/plugins/ but they are not stored there anymore on jira7.  Where can see the jar files for system plugins? &nb...

• Question
• jira
• jira-administration
• jira-core

I have a Custom web item and it must open the user's mail client using the mailto: link. I am able to pass many of the values in the link, but the one that is eluding me is the value in the custom fi...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira-core
• scriptrunner

Hi,  I'm hoping you can offer me some advice. I'm currently on the 30 day trial of the IT service desk. I work within a university and we'd like to use the Service Desk to replace our current s...

• Question
• jira
• jira-service-desk

i am looking for a way to easily link the issue from another server.   we have service desk (sd) and JIRA software (project issues) on 2 different servers.   when trying to link a ...

• Question
• issue-link
• jira
• jira-service-desk
• jira-software
• link

Each team is tied to a scrum board in JIRA portfolio - How does JIRA Portfolio determine what Team to auto assign a ticket to? I cant seem to figure out a theme. The result is some tickets are blank...

• Question
• advanced-roadmaps
• jira
• jira-administration
• jira-core

I'm using JIRA Cloud and would like to have a button on the parent issue that gives the option to create subtasks (see below). Right now we're going to more options to create the subtasks but users w...

• Question
• cloud
• jira
• jira-cloud
• jira-core

JIRA Server 6.3.10  ScriptRunner 4.1.3.15 We wanted to do a simple script validation for the following 1) if the value of a multi-select field FieldMS is 'Yes' then a single select field ...

• Question
• jira
• jira-software

I'd like to have a "Back" button so the issue can, instead of moving forward in the workflow, move back in the workflow. Return to previous status. Is this possible in JIRA Cloud? Thanks, Davina

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I am using the script runner plugin to clone an issue to a specific project based on the value of a custom field. By using a transition screen I can allow the user to enter new mandatory parame...

• Question
• jira
• jira-administration
• jira-software
• scriptrunner
• workflow

Hello, I'm trying to get a simple report of hours logged (time spent) over a 5 day period.  I'm currently using this JQL - project = "project x" AND worklogDate >= "2017/1/9" AND worklog...

• Question
• jira
• jql
• report
• time-spent
• worklog

Hi  I'm using JIRA Misc Workflow Extensions to transition an issue as a post function. I have noticed that when a user (who is not the assignee or reporter) runs the initial transition (T...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira
• jira-core

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi I had an internal Tempo issue called "Meetings" which was used for logging any meeting hours against. Its key was previously ABD-11. I renamed the project's Key from ABD to ITS, and the issue go...

• Question
• jira
• jira-core
• tempo

Hi, I have a really simple workflow (Open -> In progress -> Done) with transitions in place (no All anywhere) and a single user story broken out into 10 subtasks. I want the first subtask to b...

• Question
• cloud
• jira
• jira-cloud
• jira-core

The purchased license is not fulfilling planned functions. Is it possible to replace licenses from Core to Software?  o.ivanova@softlist.pl Olga Ivanova

• Question
• jira
• jira-core

Hi, i have a custom field which contains a numeric value reflecting the severity of a bug. Now I want to aggregate the severity of all open bugs. Script Runner offers the function aggregateExpressio...

• Question
• jira
• jira-core
• scriptrunner

I would like myDomain.atlassian.net to point to support.myDomain.com for example. Is this possible ? Especially for the Service Desk ? 

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Actually Adaptavist ScriptRunner does not support JIRA 7.3. Do you know when the support for JIRA server 7.3 will provided ?

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration
• jira-core