Hi, we have an Cloud Plugin that defines a web panel like this: panel.PNG When this panel loads in Safari the height is not calculated correctly: Safari.png The summary panel on the right hand s...
Hi, I made a mistake in acquiring the product. I overlooked the subscription. I purchased the server subscription instead of cloud subscription. Is it possible to cancel Se...
This question is in reference to Atlassian Documentation: Customising Cards I don't have the option "Board > Configure". Can't find "Card layout". We have the cloud version of Jira. Where could i...
Dears, Could we only copy the DB from a server to another server and change teh conenction from JIRA App, or this process needs third party tools ?
I am trying to get answers to the following security questions for JIRA Cloud / OnDemand How will our service be segregated from other customers? Is our data encrypted at rest? I know i...
how to bulk change priorities through a csv file
under an epic I would like to create a task but there is only an option for subtask. I have the following issue types in my project, epic, task (default), bug and subtask. why isn't the task an opti...
sprint search doesn't show matching sprints that i know exist fail1.pngfail2.pngfail3.png
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Can JIRA Core be set up such that an issue can be created via email? And does the sender have to be a JIRA user? My intent is that anyone of our customers would be able to crea...
image2017-3-21 8:54:59.png Is there a way i could change the colour based on the status of the call ?
Hi, I tried fetching the an issue by calling REST API but got error "Issue does not exist or you do not have permission to see it", my HTTP GET link is :https://spttech.atlassian.net/rest...
Hi - we're interested in possibly bringing in JIRA but a major requirement is that we can integrate with Active Directory. I'm seeing mixed messages on your boards and wanted to confirm that 1) ...
hi all, my company is looking to move from our current JIRA + agile add-on to JIRA software. I looked at the release notes but I cannot see any outstanding features with JIRA software that could hel...
I want to create a condition similar to (a or b) and c. In the options its either one condition or all conditions not a mix. Is there a way to do this?
This question is in reference to Atlassian Documentation: Configuring Columns How do I see Status on the Board Backlog view? I want to see the current status of each job in thise View, not just in t...
I want to send surveys to every user when a ticket is resolved, but I want to only ask them if the issue is resolved or not and restrict answers to only 2 possible items. I can see how to chang...
In JIRA : i searched for a bunch of TC's Tools >> Bulk change >> All selected issues (~7) >> Select all >> Next >> I want to link to a story a...
Can I Configure initiatives and other hierarchy levels in JIRA Itself?
The admin team set it up so that even if I am not a watcher of a ticket, I still get notifications of any new comments that are posted in tickets that I've done work on. It's more of a nuisance...
I setup JIRA Service Desk last week and added some issues. Now I have added customers to service desk and changed the reporter on some tickets to the new customers. But none of the customers are gett...
Can I create a read-only field that is dependent on the standard Issue Status field? Example Issue Status is "In Development", but the custom field will be "In Progress". Issue Status is "In QA ...
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