Jira

How can delete  a group using rest API ,without passing swapgroup parameter?

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When I have ticket open with Atlassian I always see the option to set the issue as resolved or closed. I want to be able to give reporters the same possibility inside our own service desk. How can i...

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• jira
• jira-service-desk

Dear all, I need to create a post function that will edit a custom field in another issue in another project. The post function should increase the number with a plus 1. (e.g. custom field value ...

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• jira
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• power-scripts
• scriptrunner

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I am using gmail. how can we avoid email signature in the incoming mail comment?

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my reporter cant see the resolve or close bottom to do the final transaction, when he/she log out and then log in again the bottoms appears. can you help me find out whats the problem and how to solv...

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• jira-software

Hi, We import xml backup to our test JIRA using our PROD JIRA xml backup. After import - everything including configurations are restored . Is there anyway - AD configurations can be ski...

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• jira-administration
• jira-software

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• jira-software

I need to rename my request type groups. How can I do this?

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• jira-service-desk

I was configuring mail handler for incoming mail. while running test of that handler it is showing error: found unprocessed 255 messages in the pop3 folder. How to delete those messages. or please su...

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• jira
• jira-administration
• jira-core

Hello, I am struggling with JIRA cloud edition as I cannot manage components. I added four components couple of days ago as shown in the second screenshot below, now they just disappeared even my t...

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• cloud
• jira
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• jira-software-cloud

Hi All,    Im currently using JIRA 6.3.3 to send custom emails out via issues. Im wondering if there is a way to identify when a particular email gets to the error mail queue and returns...

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• addon-com.onresolve.jira.groovy.groovyrunner
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According to the last bullet on https://confluence.atlassian.com/jirasoftware/jira-software-7-3-x-upgrade-notes-861251109.html, upgrading from JIRA pre-7.0 to JIRA 7.0 first is recomme...

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How do you specify a path to a customer portal in service desk if you want to use a specific server and port? 

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Hi there How can I duplicate a project with all its tasks and settings? Best regards Manuel

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• cloud
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I am trying to add some Custom calculated fields to JIRA that will automatically calculate Start and Finish times given inputs of a Start Date, Start Time and Duration in decimal format (0.25 = 15 mi...

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...redentials); var url = "https://kevindev.atlassian.net:443/secure/attachment/10100/ADFSSetup.png"; var get = new this.GetMethod(url); get.setDoAuthentication(true); var status = client.executeMethod(g...

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• jira
• jira-cloud
• jira-core

I want to add a new task type and workflow to about 100 active projects. Help plz!

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• jira
• jira-core

This question is in reference to Atlassian Documentation: Generating Reports Is it possible to download JIRA reports in CSV, xls, xlsx, txt or any other format that might help me to administrat...

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• cloud
• documentation
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• +1 more tag...

I am attempting to add multiple rich text editor fields the same as the default details field type however i am unable to find the correct field type that contains the below: image2017-3-16 7:48:27....

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

This question is in reference to Atlassian Documentation: Invite, edit, and remove users I have inactive users.  Do they take up a license?  They 

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• jira
• jira-core
• licence
• user-management

This page was helpful in creating the field. Once created we may need to adjust the options in the select list. Can this be done?  https://confluence.atlassian.com/jira064/adding-a-field-to-an-...

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• cloud
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• jira-software-cloud

Hi, I have a project and one of the issues is in status 'Resolved'.  If we choose to 'Close' the issue it will do nothing just kind of refresh the window).  It keeps stating that the Resol...

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• jira
• jira-administration
• jira-core

We just installed JIRA Server 7.3 which also has SD 3.3 attached to it and are making use of the new approval feature. The customer notifications are going out great, but my agents are complaining th...

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• jira
• jira-service-desk