I have a portal only customer who can't log in to JIRA Service Desk customer facing products, (knowledge base, customer portal) with his verified login and password. I've changed his password and tha...
I don't ever want to use the system dashboard. Instead, whenever a user goes to jira.mycompany.net, I would like them to automatically redirect to the login.jsp page instead of the system dashboard. ...
I'm wanting to report on the date/time issues transition from "Status A" to "Status B". I'm not sure how to do this in JQL, or show the results in the issue navigator. Is there a better a...
I am doing an advance search of my issues. I want to order by the creation date year. Can this be done? If so, how?
I am trying to create a report that would show, for each issue, how much time it spent in all the potenital status'. I tried using the Average workdays in transition status, but that does not t...
I am trying to remove a group of users in bulk from the jira-users group through SQL (since there doesn not seem to be a way to do this through the UI). I am deleting the row in cwd_membership where ...
Hi. I connected my GitHub Organization with Jira plateform. DVCS accounts connexion works prettry well, but my visible repositories in Jira don't synchronize issue / project / commit on my Jira dash...
How can I enter a task list in a JIRA ticket like the ones used in Confluence and Bitbucket?
HI, I am trying out JIRA 7.0 to see what has changed in this major update. I did notice a lot of UI changes with respect to end user and administrator, but what I think the user login page takes a l...
I am creating a JQLFunction plugin where I create a JQLFunction that accepts a jql query string as an argument? EX: project = myCustomFunction("assignee = currentUser() AND resolution = Unres...
Could someone help with strange behavior: 1. After JIRA restart I try to execute following script (in Script Console): import com.onresolve.scriptrunner.runner.customisers.PluginModule import com.o...
How to create a new sprint in the backlog in Jira cloud? Instructions found here were not clear. I cannot find a button where it should be, but I have done it before so I know I have a...
Hello all, i have started a new "JIRA service desk". i have created a customer, he can "create an issue", but after that, he has no way to modifly or access on his issue. When i use the authorizati...
Hi, We wanted to migrate data from Jira cloud to Jira server. So my question is that the process of migration includes Jira portfolio plugin data. Regards, Swetha
I recently set up a Jira test environment and had it up and running for 1-2 weeks without issues. As of May 14th, Jira has encountered some fatal error that does not allow it to start up. I ha...
My company uses jira, confluence and service desk. I want to enable someone to invite users to jira-cloud. This person will not use confluence. It seems that as a jira-admin you are not ...
Hi, I would like to know, how can I generate the dropdown values dynamically using code, and not hard coding them? I have certain conditions, where depending on the condition, I will grab the values...
I am looking to have a Date Picker field display in JIRA even when it is empty. I found some awesome code that does this, but it is written for a select list field type (String). I would like it to...
I'm having two releases version as 6.0 (Create board as 6.0 in Jira) and other new is release version 7.0 (Create board as 7.0 in Jira) in jira. Till now I was having 9 sprints in Release 6.0 Now I w...
I have 11 statuses in a workflow and i want all of them to be seen clear and spread over in say 2 or more rows how to configure this in JIRA?
As instructed here, https://developer.atlassian.com/static/connect/docs/latest/developing/cloud-installation.html I added my plugin into atlassian marketplace. Created tokens with addon in pr...
I want to another field to view on the backlog list, which i have managed to do, however it always appears as a seperate line making the list longer as all the items take up to line spaces. Exa...
Hi, I have a structure populated with epics at the root level, which children that are either stories or bugs. I'd like to filter the Structure so that I can see all root items (epics) ...
Hi all, is there an easy way to set the `Flag`whe the status of an task changes from X to Y (i.e. from QR to Done -> Flag = needs merge to master). Thanks and regards, Mat...
Hi, something I could not find in the service desk help section - I have a field in my issue type which I want to display in the service desk request. The field is filled by our agent after the req...
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| January 13, 2025 12:44 PM PST | ||
| November 28, 2024 7:00 AM PST |