Jira

Hi! We have a weird error in our jira's application access menu. When we try to add or remove ad-groups jira gives error with this kind of message "The page is out of date, please refresh the page...

• Question
• jira

Is it possible to have more than 1 login profile for the same customer portal site?   I have a client who wants to have full 2 separate users for the the same customer portal site or 2 differe...

• Question
• jira

Can I download tickets details into EXCEL from the customer portal side?   I have a client who wants to download their raised JIra tickets from their customer portal directly into an excel she...

• Question
• jira
• jira-service-desk

I want to create to different dev teams and use a field for "team" to assign stories to each team. When browsing through documentations on how to create teams in Jira it is always mentioned that thos...

• Question
• jira

Hi, I am currently using eazyBI for JIRA and I would like to track the time that an Issue has been flagged. How can I do it?   Thank you! Núria

• Question
• eazybi
• jira

hi we have a field "Story Review" where can add different reviewers, e.g. DEV, USER etc. after that each of these reviewers is represented with a checkbox. As soon as all checkboxes are set the sto...

• Question
• jira-software

I would to know if it is possible to calculate and update automaticlay the story point at level Feature and epic  with an agregation of values from the stories linked to these feature or epic ? ...

• Question
• jira
• story-points

Hello! How do I know it, which code, what field is the code for in JIRA? I would like write a automatic email with this code with html. Example: {{issue.key}}, {{issue.summary}}.... ...

• Question
• jira-software

In a work flow I need to send change of status notification to multiple email addresses when a specific status is achieved. e.g when an issue moves to resolved status I want to notify 2 different tea...

• Question
• atlassian-support
• jira

Hi guys, finally, our team wants to completly use Jira for his development work.    Nevertheless, because of the special circumstances here in the project, they want to use two Boards. O...

• Question
• jira-software

Is it possible to send @ mentions to groups in the internal JIRA directory that contain JIRA members? Or do I have to create the group as a person in the internal JIRA directory? That would be bad,...

• Question
• jira
• jira-software

Hi All, I am consuming jira rest API using java.I have consumed this below api this api required issue id as of now i am sending hard code value https://itc-cloudio.atlassian.net/rest/api/2/issue/1...

• Question
• jira

I installed Jira and forgot my admin password. every time I request it the e-mail never shows up. This is a server instance I am running on tomcat.  Last time this happened I just uninstalled a...

• Question
• jira
• jira-administration

Dear who may concern, I tried to access my team's JIRA using HTTPS, After following every steps described in atlassian official documents, I failed on gadget health check   I used apach...

• Question
• jira
• jira-software

HealthCheck:thread-4 ERROR [c.a.j.p.healthcheck.util.SupportEolCheckUtil] An error occurred when trying to parse the version information JSON object 2018-02-02 10:16:54,856 HealthCheck:thread-4 ERRO...

• Question
• atlassian-support
• jira

  I am not receiving email notifications anymore, to troubleshoot this issue, I decided to change my email address in my account. The system is telling me: Update pending verification We jus...

• Question
• jira-software

Using eazyBI I can easily create a histogram which bins the number of days it takes to resolve an issue and display as a histogram using the resolution interval member.  I'd also like to do the ...

• Question
• eazybi
• jira

I wonder if I could develop a JIRA custom field plugin (of Version type), which will be able to sort the Version list when it is displayed for view or editing.  Also, can I put in additional log...

• Question
• app
• jira

Is there any way I can export all Attachments from all tickets in a single project?  I have 706 tickets in a single project and need to export all attachments without going thru manually and doi...

• Question
• cloud
• jira
• jira-cloud

I cannot delete projects listed in my account which I am assigned Site Admin. The projects list has no delete option.

• Question
• atlassian-support
• jira
• jira-cloud

to support tour users we created a REST API to allow project leads to manage (add remove) users from groups that are in their project (like a group in operations role). currently the project leads n...

• Question
• jira

(/) and (x)<- The shortcut for getting the emoticon for the check and x aren't working for me within Jira. A colleague of mine can use them, but for some reason, when I do they just stay as raw te...

• Question
• jira

Hi! I'm searching for any possibility of managing documents in Jira or Confluence. I would like to use these tools for compliance procedures such as KYC (Know your customer) and AML (Anti money lau...

• Question
• confluence
• jira

I have created a workflow for a particular project--and it is working as expected--with several custom statuses, all available for selection on the appropriate issue types. When I go to create ...

• Question
• jira

I have created a workflow for a particular project, and it is working as expected, with the statuses all available for selection on the appropriate issue types. When I go to create a filter, however...

• Question
• jira