Jira

Hi, We set up the Request Type when customers log a ticket in Service Desk via mail. I want to change the request type in the email request when in the project settings but can't change it.  ...

• Question
• cloud
• email
• jira
• jira-service-desk

When migrating issues from Github to a Jira server instance will the Github comments be pulled to the Jira issue and displayed?   Thanks, Stuart

• Question
• github
• import
• jira

Is it possible to see list isuues like in emails?: issues like mails - flag (f.e. "new comment comes" or bold) when new comment comes, and another flag  (f.e. "have read" when issue opened by a...

• Question
• jira
• jira-service-desk

Hi All, I need to create a Pie Chart components based displying only a subset of it. eg: Issue1 => component1, component2, component3       Issue2 => component2,&nbs...

• Question
• jira-software

Hello!   I want to create a filter for subtasks.   List all not closed Sub-Task of an project that belongs to a specified Filter.   The Subtasks: project = ITSD AND issuetype = ...

• Question
• jira

Hi everyone! I am not able to see the subtask on one of the scrum boards that I am using. I created a task (CRW-194), then I logged some activity and I create some few more subtasks, I do...

• Question
• jira
• scrum
• sub-task

I wonder which classes (IssueEvent, Issue, IssueField, Project, Priority, and so on) are serialized to the JSON being sent of a registered webhook in JIRA when an issue is created/updated/deleted?&nb...

• Question
• event
• issue
• jira
• json
• package
• +1 more tag...

Hi, I work at a company that is quite liberal in the restriction we set for employees. In other words there are almost none. ;-) That is actually a great way to work.   However, as a product o...

• Question
• jira-software

I am asking this question openly in the hope that someone at Atlassian reads this and remembers how important users are. At the moment I am running an own instance of Jira for the InvoicePlane open ...

• Question
• jira

Client to access help desk portal to register called, get page white, user accessed page normally, but today began to appreciate this problem.

• Question
• jira
• jira-service-desk

Hi, I am trying to filter out Jira tickets by related owner(name) but was not able to find any syntax for that to query. Please provide information if that is possible somehow. Thank you!

• Question
• jira-software

Hi all, I'm receiving this error trying to use via jquery the cookie with the previously opened session: jQuery.ajax({ type: "GET", url: "http://xxxx.xxxx.xxxx.xxxx/rest/api/2/issue/myissue", co...

• Question
• ajax
• jira
• jql

I have created a Kanban Board, but my users can see the backlog icon on the left, but they cannot click on. For me, as an administor of JIRA, I don't have any problem to access. Is there a particul...

• Question
• jira-software

For Jira Cloud comes a new design. Will it also come for Jira Server?   https://confluence.atlassian.com/jirasoftwarecloud/introducing-your-new-jira-experience-937886012.html   Thanks

• Question
• jira
• jira-software
• server

Hello colleagues! I want to see not all assignees in search results, only certain. I try to configure search query like that: project = "Project Name" AND assignee = (assignee1, assignee2, assigne...

• Question
• jira
• jql

Hello, we are currently trying to migrate from Trac to Jira, but have one really big problem: When I use the Trac Importer, the old Trac Issue ID will not be used as the new Jira Issue ID (e.g. Tra...

• Question
• import
• jira
• migration
• trac

 Hello I have introduced a custom field from an add-on I no longer expect to use, but this custom field has already been added in screens and also in many ServiceDesk request types. I would li...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• scriptrunner

I have created CC multi user field and gave   Global Permission Browse users and groups to everyone . But still end users cannot select any users in their portal and giving me following ...

• Question
• jira
• jira-service-desk

I want to disable a single project from service desk without loosing previous service desk Information/data for service desk versions 3.2or higher

• Question
• jira

Is there a way jira tickets can be created automatically as they come into outlook inbox?

• Question
• jira

Greetings!  I'm pretty new to this whole Scriptrunner thing, so I'm looking for some help with a scripted field. I'm looking for a script, which would allow me to divide a variable value on a...

• Question
• jira
• scriptrunner

Can we install trial version of jira in cloud? and every email ID expires within 30 days?

• Question
• jira
• licence

One jira and two bitbucket servers for two different commands. I add link for second team and it break connect for first. How can I fix it?

• Question
• bitbucket
• jira

I created a workflow with transitions.  When I create a new JIRA ticket, I see the transition names/labels but I want to see the Workflow statuses.   

• Question
• jira-administration
• jira-software

How do I lookup an issue by ID?  Was easy to do in the old UI.  

• Question
• jira-software