Jira

Hello,  I am setting up a brand spankin' new JIRA instance. I am having some confusion with how to use issues types and request types.  As an example, I have a project for accounting...

• Question
• jira
• jira-service-desk

Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk?   There are a lot of items which are not needed like "Active Directory" or "Billing Servic...

• Question
• jira
• jira-service-desk

Hi Folk, We're getting ready to make a move from our single instance JIRA with a colocated MySQL database to JIRA Data Center with an external Postgres HA.  Does anyone have any recommendations...

• Question
• jira
• postgres

We are creating an intake process to automate the JIRA ticket creation. I’m trying to access JIRA issues via Jira REST API but its giving a 401 or 403 error (Access denied or forbidden) error. I’m u...

• Question
• jira-software

How should I go about getting all issues in a project in groovy scripts? I need to write a script to iterate over all the issues and make changes to each of them. 

• Question
• jira

When I get a text message on my phone that needs an action, I want to create a Trello card for that action. I've spent a lot of time searching around for an answer but can't find any references to te...

• Question
• trello

We just upgraded from JIRA version 6.0.7 to 6.3.7 and since the upgrade we are unable to successfully add an attachment to a JIRA issue. Also, all JIRA items that existed prior to the upgrade that ha...

• Question
• jira
• jira-administration

Just installed but have not finished configuration.

• Question
• jira-core
• server

Hi,   As I have read many posts about EAR/WAR installation vs standalone installation I decided to give it a try, but I can not find installation(only standalone).  Please, can you point...

• Question
• jira

  We have GitHub repos linked to Jira tickets. Under development section in the ticket, pull requests show as open as shown in the picture above, when they got closed 21 days ago. Is there any ...

• Question
• jira

I'm struggling with developers working out of backlog rather than the sprint board. Is there a way to limit access to backlog so that they can't really work from there and are forced to use board ins...

• Question
• jira-software

I'm trying to find a way to automatically link all JIRA records that share a URL entry (in a specific field) so I can then generate a pie chart which gives me a reflection of the commitment stat...

• Question
• confluence
• jira

Hi all, I'm trying to solve an issue for one of our development teams. We have Jira-Bitbuket integrated and we're seeing successful creation of branches from Jira. We can also see that when new code...

• Question
• bitbucket
• jira

Our IT Dept has installed a system snapshot / imaging tool ( AppAssure/RapidRecovery) on our Jira, Bitbucket, and Confluence servers. Are there any pitfalls to be aware of when relying on such a...

• Question
• backup
• bitbucket-administration
• confluence-administration
• jira
• jira-administration

BLUF: * CAPTCHA authentication always fails on a stand-alone JIRA instance * We want a notification sent to SysAdmin when a user locks themselves out   Background: I am running an offline i...

• Question
• authentication
• jira

I've seen this problem posted many times, with no clear answer. I'm doing something really simple - updating a text field. `curl -vvv -D- -u  myuser:mypass -X PUT -d '@data.txt' -H "Content-T...

• Question
• jira

I have a backlog and put all the items into appropriate epics.  I then have Versions which we want to correspond to actual software releases to production.  Since the versions were named an...

• Question
• jira-software

I'm trying to link my Jira server  with Bitbucket cloud, I'm following this steps https://confluence.atlassian.com/bitbucket/connect-bitbucket-cloud-to-jira-server-applications-814208991.html ...

• Question
• bitbucket
• jira

Hi  How to hide the transition buttons  Ex: while i going from one transition to other transition i should see EDIT button on issue  and after proceeding further transition  t...

• Question
• jira

Jira does not recognize username and recovery option does not work. I did login earlier this week.

• Question
• jira
• jira-cloud

I'm using the git/jira plugin and I can see the Git Commits tab but my users can't.   I am using Jira Cloud, and the new UI, and can't find where to set View Permissions or whatever I migh...

• Question
• addon-com.xiplink.jira.git.jira_git_plugin
• jira
• jira-cloud

In project "Hr Vacations" ,we have - three issue types "Emp Vaction Type" , "Worker Vacation Type" and "Management Vacation Type" - transition "Approved" between status "Inprogress" and "Approve" ...

• Question
• jira
• jira-cloud
• jira-core
• jira-software

Jira server 7.3.2. Would like to display the actual time in Date-Time format, not the elapsed time ("1 week ago") that is currently shown in numerous places in the issue view screens. Examples would...

• Question
• jira

Jira server 7.3.2. Can the activity history of a sub-task be displayed on the History tab of the parent task, under the Activity area? Would like to do this in the View screen of the parent Task issu...

• Question
• history
• jira
• task

If I create the request on behalf of the customer (i.e. after a phone call), I can't get the service desk to send out emails to the customer, i.e. when I say Share with customer. I have set the cust...

• Question
• jira-core
• jira-service-desk