Jira

My clients are currently using a web widget to create tickets which is working great. Now that a higher quantity of tickets is coming through my support desk, i am starting to have to manage them bet...

• Question
• email
• jira
• notification
• reply

I'm using Atlassian Cloud Jira. When I type "@firstname" I'm used to having Jira present me with users to choose from, but this is not working - it works for him with my name though. What could ...

• Question
• cloud
• jira
• jira-cloud

Hello Jira Community, We have a Jira instance in version v7.11.2#711002. I am wondering if the super Roadmap built in feature of the Next Gen Jira Software is inthere or do we have to upgrade to so...

• Question
• jira-software
• roadmap

Hi. How can I retrieve issue with comments fields via rest api?

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, I have trouble when upgration from JIRA 6.3.15 to JIRA 7.4.5 I use a clone of the databse of JIRA 6, to connect JIRA 7 For 1 server, everything is workking well, but for 2 other servers, i ...

• Question
• jira-software
• jira-software-server
• server

We have an old hosted JIRA installation running v.6.0.8. We have try to upgrade this to 7.0 without success.  We decided to join JIRA cloud solution for simplicity. What is the recommended way ...

• Question
• import
• jira
• migration

Hi everyone, I've been struggling with a filter and maybe someone of you can help. My goal is: I want to extend the below filter by showing me all Sub Test Executions where there parent issue is n...

• Question
• jira
• jql

I set the team for a project in portfolio, and when I check the capacity report for each member, i found out a certain bar tells me" free capacity xx days, planned capacity xx days", what does this m...

• Question
• jira

Hi. How do I retrieve the issue with comments fields via the jira rest API in C#?

• Question
• cloud
• jira
• jira-cloud
• rest-api

I can't find the way to take off the "Shared With" Label in the customer portal. All labels appears in the customer configuration but not this field. Also how to share a request to individuals by e...

• Question
• jira

So my basic requirement is that to get the worklog time in a ticket. I filter the tickets by newly updated, and i want to get the worklog time for each day. Is there a way to do this ? using JQL per...

• Question
• cloud
• jira
• jira-cloud
• jql

I am working on react.js project where i have to fetch the data from JIRA rest api and display it using react.js . API works fine when i am accessing it directly from the browser but when i try to fe...

• Question
• api
• developer
• jira

Hi Team, We are using Service Rocket - Salesforce & JIRA Cloud Connector app available in our JIRA Cloud instance. We would like to connect Salesforce with JIRA using the Service Rocket endpoin...

• Question
• jira
• jira-cloud
• servicerocket

Is it possible to fetch users with multiple accountIds? As of now we have either fetch all users with search API and iterate or we need to call individually for all accountI...

• Question
• api
• cloud
• jira
• jira-cloud

Is there any way that instead of getting list of 200 issues in subscription email, I can get all the issues as CSV attachment in that email??

• Question
• jira-core
• jira-server

I have installed Jira and got an Atlassian test Licence. I set up a Jira instance on localhost, for studies at home. To do some remote testing, I would like to use a Jira cloud instance, too. How can...

• Question
• install
• jira
• jira-administration

Hi Community, How can I search through a select list single choice like how Priority (System Field) behaves? Do I need to use any add-ons? Thank you

• Question
• jira
• jira-service-desk
• jira-service-desk-server

Hi Team,how can we fetch file name of attachments or where are the attachments getting saved i.e path of the attachemnts?

• Question
• jira

how can we authenticate only using code (java) and not involve the owner of the resource i a direct way ( using a browser to allow rights ). i have followed the the Oauth and Oauth 2 guide to get the...

• Question
• cloud
• jira
• jira-cloud

Here in the screenshot i have one filter where i need to get the status from 05_xxx to 99_yyy. But currently it is randomly manner. So is there any way to check.

• Question
• jira

The verification step in Oauth/Oauth2 requires a person to assign their rights  by using a browser. which is not feasible in my scenario, which is to add ticket in service desk from a user that ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, When trying to update Project settings, I the menu expands and hides the field descriptions. Is there a solution for that? Thanks a lot, konmouts

• Question
• cloud
• jira
• jira-cloud

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're turning t...

• Article
• advanced-roadmaps
• jira
• jira-software
• jira-software-server

Hi there, I am pulling comments for a Jira issue via the rest API rest/api/2/issue/{IssueKey}/comment In the JSON there is a big slab of text with the who, the issue key, date etc etc. Is there s...

• Question
• api
• atl-adm
• comment
• developer
• jira

Hi, After updating the JIRA 7.12, rich text editor not working for the whole projects. I checked the following links, but still cannot resolve the issue https://community.atlassian.com/t5/Jira-Sof...

• Question
• jira-software
• jira-software-server
• server