Jira

Hi everyone, I'm using Jira Service Desk with Tempo Timesheet. I'd like to know if is it possible send automate worked hours and SLA monthly for customers? Regards.

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I have a select field in my velocity template <select name="parent_version"> <option value="1" name="1">1</option> <option value="2" name="2">2</option> </select&...

• Question
• app
• java
• jira
• jira-app-development
• jira-server
• +2 more tags...

• Question
• jira-software

Hi, We're wondering what is best practice for including BAU and training requirements in a sprint. For eg, if the allocation is 70% dev and 30% BAU / Continuous improvement / Training, the dev tick...

• Question
• jira-core
• jira-core-server
• server

Hey    I would need to authenticate a WEB App using JIRA via REST API , please help on the code and the procedure to approach it.

• Question
• development
• jira
• rest-api

Hi, We have time sensitive queries we need to deal with and the time is not available to view in the queue or ticket.  I understand that there are approximate values.  how do we change the...

• Question
• cloud
• jira
• jira-cloud

I have a problem with JRJC In my file pom.xml, I import  <dependency> <groupId>com.atlassian.jira</groupId> <artifactId>jira-rest-java-client-api</artifactId> ...

• Question
• atlassian-marketplace
• jira
• jira-app-development
• jrjc

Hi, I'd like to know if this flow could work. I'm thinking of configuring an application link in Jira that connects to MS graph to access AD and SharePoint data via rest api calls. I registered an...

• Question
• jira

I am working on a fallback if the index of our jira instance after a move/restart is invalid. The idea was to use the index recovery as it is much faster than the complete rebuild. But I would like ...

• Question
• index
• jira
• jira-server
• server

Hi , I am using  https://mydomain.atlassian.net/rest/api/2/search?jql=project = 'project' AND issuetype = 'story' query to retrieve data from JIRA. My node js code : const requestObj ...

• Question
• developer
• jira
• node.js
• rest

Hi, anyone knows if there is a plugin / sample code on how to create a custom field for project roles or a list of project roles ? I want to add fields to a task that should be choosen from the list...

• Question
• custom-field
• jira
• jira-server
• server

I have issues with several statuts when a sprint has has incomplete issues, and I close my sprint I sent them in Backlog, what is the status of my issues? Are they keeping the status?   ...

• Question
• jira-software

We want to migrate all our subscription to other organization. For example we have current portal https://planetakino.atlassian.net with product subscription We want  1. Change URL to a...

• Question
• confluence
• jira
• jira-service-desk

I followed the guides to properly set up a MySQL database for Jira. The database uses character set utf8_bin and so do all tables. Yet, when I go into my Jira dashboard I get an error saying a collat...

• Question
• jira
• jira-software
• jira-software-server
• server

Saw the JIRA update that batch notifications can be applied at the 8.0 upgrade however as site-admin in our JIRA instance I have not access to this new functionality?

• Question
• jira
• jira-administration
• jira-cloud

There is a requirement from the project is: on create of task we need to send custom mail to specific users. I follow below solution: created a custom event and assigned it to a group and added in...

• Question
• jira

When creating an Issue in Jira via REST API, the response is as such:  { "id":"10595", "key":"XXX-591", "self":"https://xxx.atlassian.net/rest/api/2/issue/10595" }  Is it possibl...

• Question
• developer
• jira
• rest-api

hello team  I try to change the jira port number but always the old port number 8080 work and the new port does not work .   I need help   Regards

• Question
• jira

  IssueInputBuilder iib = new IssueInputBuilder(); iib.setProjectKey(ticket.getProjectKey()); iib.setSummary(ticket.getSummary()); Iterator<IssueType> issueTypes = restClient.getMetada...

• Question
• jira

Dear Atlassian Community,    I've some annoying problem with required fields on a screen during transition. Unfortunately red asterisk is missing next to all required fields. The story ...

• Question
• jira
• jira-server
• server

  Hi, Can you help me to create a new custom tab in Activity on Jira board task? Currently this activity tab have All, Comments, Work log, History and activity. We want to add one more Tab ove...

• Question
• jira-software

Hi Colleagues,  Watcher recieves no notification for comments (public or comment internal ) made by the service desk agent (assignee) but he recieves emails for the comments made by the reporte...

• Question
• jira
• jira-server
• jira-service-desk
• server

I would like to capture more fields (e.g. summary, desciption, case number, priorty..) when customer send E-mail to raise Helpdesk ticket on JIRA service desk. How can I do this? Thanks 

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi, In Jira OOTB, we cannot add email address can be added in REQUESTCreated field. Please check the attached image for reference.   Thanks, Rohit

• Question
• jira

In our scenario we automatically generate test records for bugs when they transition to a test ready state. A test manger then goes in and creates an execution record and assigns it to a tester. The ...

• Question
• assign
• jira
• jira-server
• server
• zephyr