A customer, when cloning an Issue, would like to populate a custom field with the originating/parent Issue's IssueKey but only if the clone is from (or will be used on) a different baseline. &nb...
I'm using the Project Configurator add-on to import a project backup to a dev instance but I keep getting these errors: "The file 'project-dump_APNR-4QUB-LWJ1-4CIL_AMAPP.zip' is not a valid JIRA ba...
A customer has thousands of records in a SQL db and wants to create new JIRA issues and import data directly in the custom issue fields via scripts. I have always imported data into JIRA via CSV fil...
One of my former clients used Epics as a repository for all bugs related to that Epic. To create a new bug, a user goes to the Epic, clicks the + button, and the bug data entry page is displayed as a...
We are currently using the 4 standard swim lanes. I want to require the user to create comments and enter the amount of time when they move a story to ready for approval. Is there a way to do this? ...
hi, our "done" tickets column is starting to run a little long.is it possible to reduce the number of tickets being shown to 5 or so? thank you
Currently when using the My Work page you have the ability to toggle to see work by hour. What I'd like is to be able to have a similar view or by hour option when reviewing team work or others work....
Our company has two different cloud instances of jira. I need to create a dashboard that uses filters from projects in each of the different instances. How is this done? All of the ...
Hi everybody! We have a problem when try create a new project for Jira Service Desk. The problem occur when we choose the option share with an existing project. After create one project with t...
I have multiple Queues with different users. I want users to get issues only related to their queue. How do i set this up? Can i make work flows that direct issues to queues
(issuekey in childIssuesOf("INIT-001") works, but don't want to hardcode the ID into the filter. Is there any way to just list all issue that is child of an issuetype = Initiative? (issuekey in chi...
We are trying to use next-gen features in a Jira project which is forcing us to create a new project with these features (https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-a...
hi, is it possible to change the color on any portion of a ticket(ex. epic, font etc.) if it becomes overdue?
My company has asked each of the admins for the different softwares we use to try and find a way to be notified in case of an outage for each software we use. Is there a way to get notified when JIRA...
User is unable to share requests with other members of the team everyone else can share their requests.
We have been using Jira Software for some time now and we just started with Jira Service Desk. I would like to not have to duplicate/copy/link issues between our support project and our development p...
Hello, We are upgrading from JIRA 6.3 to JIRA 7 but after the upgrade, the reports are breaking - stories that are closed are not counting towards completion in our reports. There seems to be a lag ...
Hi There, Is it possible to add custom fields/columns on the "Releases" page? If so, what type of fields can be added? Also, is it possible to remove any existing fields? Thank you, Shalini
I've upgraded my JIRA Core to 8.0.2 from 7.x and it gave me PostgreSQL locale error. Your postgres72 database is currently using an unsupported collation: en_US.UTF-8. You should change this...
I can only change a story epic but can't seem to be able to change the project. Please assist. Thanks
I have a setup a project with custom permissions. We are not allowing everyone to see the board unless its their own - works totally fine. But in some cases we do wana add watchers or @ s...
I use the JMWE post function called "Email Issue". I use Atlassian Cloud. In the body of the email, I use a nunjucks function called roleMembers (under Jira Users and Groups) formatted like this. It ...
Hello everyone, I'm new here, and a would like to know, if its possible, create a chart on Jira dashboard combining the Resolution Actual Time and the SLA Goal in a time axis (moths, for ex.)  ...
I have some cards that have almost everything done but there is a part missing that does not belong to our project, however we need it to finish that task and it is something too small to make a card...
I want a dashboard showing issues created in last 3 months. Thanks!
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