Jira

I am exporting a list/table of issues to a CSV file.  My table includes a column for the links in the tasks and all the tasks show up in the table in the gui, but when I export this table to a C...

• Question
• cloud
• jira
• jira-cloud

I have been asked to figure out how to pull the "closed date" for issues.  The idea is that they want to be able to pull the data into a CSV to do some analysis.  Currently, we are only abl...

• Question
• cloud
• jira
• jira-cloud

Jira Cloud - How do I remove or clear the Resolution field?   In my workflow, I have verified the Post-Function is set to update the Resolution field to "None" which should "Clear" the Resolut...

• Question
• cloud
• jira
• jira-cloud
• resolution

Hi! I'm wondering if there is a shortcut key or macro for Text Color Next-Gen Jira (Comment Box)? Currently its pretty inconvenient to keep scrolling back and forth to add color to words or sentence...

• Question
• cloud
• jira
• jira-cloud

I have created and saved a filter and got the filter ID. The JQL query I used as below.    "Time to first response" <= remaining(30m) AND "Time to first response" != breached() AND iss...

• Question
• jira
• rest-api

I have invoked a security Level (View) for JIRA that restricts access to the issues to either the Reporter or an Admin user, for certain project and issue types.  Can I extend the access level ...

• Question
• jira
• jira-administration

Hi Everyone, I have two boards for a project, one of them is a Scrum board and another is a Kanban board.  The first Scrum board is used to tract development & QA activities.  The seco...

• Question
• jira

Hi. I need to make external (and only external) comments required on transition, it is possible?

• Question
• jira

Recently I've noticed that if a user logs Tempo time against a closed Jira, In the History it shows the Jira has been re-opened by Tempo, logs time, then closes ticket again. This is great except for...

• Question
• jira
• jira-server
• tempo-timesheets

Hi, We are using JIRA server with Portfolio plugin. Everytime we need to pull reports, do we have to switch to the Old planning experience? Is there a way to access reports from the New Planning Exp...

• Question
• advanced-roadmaps

I've had several managers come to me asking for reports on how long an issue remains in any given status.  Based on my research, this request has been floating around since 2012. Is it true t...

• Question
• jira
• jira-server
• server

I'd like to automate the creation of new project when they involve mirroring existing one. To do this, I'd like to verify all the project info, then call the Scriptrunner built-in copy project script...

• Question
• built-in-scripts
• jira
• jira-server
• scriptrunner

Hi - We have been having consistent issues when building our on-prem Jira Service Desk server, and performing a backup restore. We have tried several days worth of instances of the Jira performed ba...

• Question
• jira
• jira-server
• server

hi  we have a Jira custom field of list type  and this list has about 200 values currently  the trouble is , that the list is updated every year with new 200 values  and even ...

• Question
• jira
• jira-administration

I installed Tempo Timesheets 9.4.1 and Tempo Planner 6.4.0 on JIRA (Core 7.5.3).  Now in Internet Explorer 11 (v11.557.17763.0) Jira doesn't browse linked issues when I click on it. It loo...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi,   We are using Tempo for worklog registration. At the right side I can view my recent issues a logging work on. So, I want to add a custom filter based on the issues I logged time last m...

• Question
• cloud
• jira
• jira-cloud

Hi all, I'm starting to use the next-gen projects, specifically Kanban. Many of the projects I create have similar tasks, so I've created and use CSV imports to populate new projects. I can't ...

• Question
• cloud
• jira
• jira-cloud

Hello, We currently have Jira running on a RedHat AWS EC2 instance. There is an issue with the RedHat EC2 instance which will not allow us to run Yum updates, therefore we cannot upgrade Jira becaus...

• Question
• jira
• jira-server
• server

Hello  We tried changing the date format for our JIRA CLOUD version, but due to some issues we had to undo the changes. Due to all this, the dates showing on our Reports and Filters are not mes...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassians,      Is it possible to get license details throughout the jira rest api for jira software server? how may I do it?

• Question
• jira

I receive the following error message when I clone an epic using the Epic Map module. It has never happened before, just started:   The operation didn't succeed. Some of the issues might not h...

• Question
• cloud
• jira
• jira-cloud

I'd like to setup notification to go out via the Slack bot as well as email whenever there is an unassigned issue staying unassigned for too long. Alternatively to send out a recurring report with th...

• Question
• cloud
• jira-software
• jira-software-cloud

Received these questions from one of our users.  I logged in as him and I see what he's describing, but I can't figure out why it's happening.  Any suggestions? There are some comments th...

• Question
• cloud
• jira
• jira-cloud

Jira service desk for data center supports SAML?

• Question
• jira
• jira-administration

We have a customer that creates Jira issues via email and would like to have them set to 'private'. By default, the issues they raise via email are shared with the entire organization, is it possible...

• Question
• jira
• jira-server
• server