Jira

How to activate formatting option in Comments. Some of our projects have this option, but others don't.

• Question
• jira
• jira-software

Hi! I am having issues closing this ticket to done. Can someone please help me?

• Question
• jira-core

When setting up an email via SMTP to send emails from Jira, authentication is not working. A little background on my Gmail setup Using Gsuite account (user, not admin) Two-factor authentication i...

• Question
• authentication
• gmail
• jira
• jira-administration
• smtp

I'm attempting to craft a query to get a list of all Initiatives that contain Epics in 2 specific projects.  I've installed the trial version of JQL Search Extensions am experimenting with subq...

• Question
• initiative
• jira
• jql

I followed the instructions here: https://confluence.atlassian.com/adminjiraserver073/installing-java-861253016.html but I get the following error when I run 'atlas-version': ATLAS Version: 8....

• Question
• atlassian-sdk
• java_home
• jdk
• jira
• jre
• +1 more tag...

When I click into the specific task, I don't see an option to update "status summary", how do I configure my tasks to utilize status summary?   Also searched and didn't see any articles re...

• Question
• cloud
• jira
• jira-cloud

If I have the following team setup how can I set up to automatically route tickets to the correct team leads? Implementation USA - Bob(Team lead), Jay, Ashley MEXICO - Sara(Team lead), Kyle CANAD...

• Question
• automation
• jira
• route

My organization has most of the Atlassian product like JIRA Confluence Bitbucket SourceTree Bamboo please provide me any idea how to integrate Pega with above product to bring CICD pipeline 1....

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Hi there, Good Day!! I would like to know how to import the data from one jira server instace to other jira server instance without affecting the changes, configuration & add-on configuration i...

• Question
• jira
• jira-server
• server

Hi, i want delete some activities recorded in the initial backlog before start the sprint, but i dont have the option avialable to my user.   How i can get this level? Regards

• Question
• jira
• jira-administration

Hi, I'm fairly new to jira, and work in a place that uses help desk.  We have 7 offices in the US, and tickets come in, and go to an unassigned area. We must keep an eye on that section through...

• Question
• jira

Hello guys, I'm w/ problems to release my kanban board. I already have 300 stories delivered, but when I try to create a new release I receive the error "Error: There are no issues to be released"....

• Question
• atlassian-support
• jira-software
• kanban

Jira cards in the old view had a nice print function in a drop down that also included exports but I have yet to fine the same function in the new view.  Anyone know what happened to it or how t...

• Question
• jira-core

Integrated Jira On prem with OKTA and when accessing Jira its redirecting to OKTA and once we enter the credentials, we are getting "Site cannot be reached". In logs, we could see "java.net.SocketTi...

• Question
• jira-core

Hi guys, is it possible to send mail from JIRA to the former of previous mail? I have configured inbound mail issues creation already but wondering for outbound. Use case:   1. Someone sends...

• Question
• jira

I'm trying to figure out a method to create customer quotes from Jira. I've tried a few things (Table Grid and a few others) but the issue is that I can't find a way to get the information into a cus...

• Question
• cloud
• jira
• jira-cloud

Se puede trabajar en proyectos con otra empresa con cuenta JIRA

• Question
• cloud
• jira
• jira-cloud

I'm following this guide for getting a mail handler setup: https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html It worked just fine, and I can now ...

• Question
• jira

Hi,   I've seen the answer to this question before but i can't seem to find it now.  I need to find out what scrum board a sprint was created in.  I understand it requires executing ...

• Question
• jira
• jira-software
• jira-software-server
• server

Hi, Im a new admin and one of my mission is to find a cheaper solution to export all details of an issue from JIRA. For now we only have an export PDF option that is expensive. We are just wondering...

• Question
• jira

We've just recently upgraded Portfolio to 3.9 from 2.21. We found that none of our existing plans could be upgraded to the new interface. While we couldn't find any documentation to corroborate, we...

• Question
• advanced-roadmaps

Currently, when I or a colleague login to our Jira, it goes just to list of "Projects", and we have to manually look for / at the left-hand navigation menu to switch to "Dashboards": How can we ...

• Question
• jira

Good afternoon, I am trying to keep a small group of users from viewing any issues in a project that are not assigned to them or reported by them.    In addition to that level of security,...

• Question
• issue-security
• jira-software
• permission

We are currntly having issues where when we paste a link or a screenshot into a rich text field in SFDC, it is getting converted to HTML when we create the JIRA bug ticket which then requires a lot o...

• Question
• cloud
• jira
• jira-cloud
• salesforce

I closed a sprint in the normal fashion by clicking on the complete sprint button for the then active sprint. Upon completing the sprint I was taken to the sprint report for that sprint. I proceeded ...

• Question
• cloud
• jira
• jira-cloud