Jira

I've been tasked to create a weekly subscription for users of a particular department.  I have successfully created the filter and set the time/date for the subscription.  I, however, do no...

• Question
• cloud
• jira-software
• jira-software-cloud

My JIRA Server already run for 3 Years. I use JIRA Internal Directory to created a lot users. Now, I want use LDAP, and mapping users. I found this page to introduce me, But I didn't find "Mig...

• Question
• jira-software
• jira-software-server
• server

Hi I am trying to change the default status on any issue/task or story. When we create a new issue/story/task it "defaults" to "cancelled" and not "to do". I read in a comment of another question if ...

• Question
• jira
• jira-server
• server

Hello , I am trying to export next gen project issues to csv using all fields option. When i have reviewed  the excel , i couldn't find any parent id column in excel. Please let me know some th...

• Question
• cloud
• jira
• jira-cloud
• jira-software

When the user inserts a comment in America/Chicago I get the updated field from Jira search API as 2019-12-04T17:55:32.391+02:00 (server timezone) and not in Chicago TZ. Is there a way to manage th...

• Question
• jira
• jira-server
• server

Hi We upgraded a QA environment to v8.5.1 and uninstalled Jira Portfolio  Upon testing the upgrade we found that when we create an issue we don't get  confirmation that the issue was crea...

• Question
• advanced-roadmaps

Hello, I'm using script runner in post function to create new issue and link it with current working issue. It's strange that I didn't set the assignee in the workflow(new issue creating) but I stil...

• Question
• jira
• jira-server
• permission
• server

When looking at a filter view, if I have it ordered by rank and move issues around, it appears to have no effect on Rank and snaps back to original order when I hit Search again.  Is this expect...

• Question
• jira
• jira-server
• server

...owever, in doing so, I tried checking the values for those custom fields, and it looks like they’ve been set to their default option, which is “none.” I’m checking as well to see if this is true, but I w...

• Question
• custom-field
• jira
• jira-server
• server

Hi, I am trying to fix an instance that gets issues from e-mail through e-mail this issue. A field "sender" is populated with the sender's email. This field draws various other fields from an extern...

• Question
• addon-com.metainf.jira.plugin.emailissue
• email
• jira-core
• jira-core-server
• mail-handler
• +1 more tag...

Hello,   How can you disable permission to change who the 'Reporter' field is?   Also is there a way to track or see who the Reporter was previously if I can't restrict people from chan...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

I am using jira cloud. I have a classic software project. I have created epics but unless they have other jiras related to them they will not appear.   Is there something I can set in my board...

• Question
• cloud
• jira
• jira-cloud

I would like to add a new custom field "Employee Id" to the JIRA User object. Is that supported? Please let me know.

• Question
• jira
• jira-server
• server

Hello Community, I have an IssueEvent listener on my plugin and works well for getting notification when an issue is either created, updated or deleted. However, I've noticed that if I reopen the iss...

• Question
• jira-software
• jira-software-server
• server

I have an epic I inherited but it turns out this was only a wish list with no immediate justification. I would like to exclude those issues from the backlog but still be able to refer to the issues.&...

• Question
• cloud
• jira
• jira-cloud

Has anyone completed software validation of Jira and Bitbucket for compliance? If so, do you have test plans that you would be willing to share?

• Question
• jira
• jira-server
• server

We are not able to change a parameter of a field - Reporter - whenever we try to move a ticket to another queue. Please advise. Thanks 

• Question
• cloud
• jira
• jira-cloud

I'm trying to follow this article: https://confluence.atlassian.com/cloud/create-an-admin-api-key-969537932.html   It was updated a few months ago so I would assume it is correct.  When ...

• Question
• api
• cloud
• jira
• jira-cloud

Has anyone actually figured this out? Seems like a common request that makes sense. I want one project for multiple reasons and I have many departments and have created a custom field that is set as...

• Question
• cloud
• group
• jira
• jira-cloud
• queue

I understand it's not ideal, but does anybody know the implications of utilizing a single email server for inbound/outbound emails on two separate Jira environments. Wouldn't each Jira know how to pr...

• Question
• jira
• jira-server
• server

Calculation Problem.  I have two JQL queries.  One that returns the amount of rework for each project in the prior 90 days.   The second query returns for each project the number ...

• Question
• calculation
• dashboard
• jira
• jira-server
• server

Hello. When you try to integrate Jira with zendesk. We have the following error: Authentications failed due to signature expiration Please make shure your system clock is accurate. Or contact zende...

• Question
• jira
• jira-server
• server
• zendesk

I needed to sign in as another user to check something, and the 'You're . When you're done, switch back to your account.' message popped up. When I was done I clicked on 'switch back', but ...

• Question
• cloud
• jira
• jira-cloud
• sudo
• user-management

I have hundreds of legacy items in need to be reviewed by QA to verify currency - check if they're still happening. How can I update them at the same time? I wish to assign them all to the same resou...

• Question
• jira
• new-to-jira

As anyone had this issue. I am trying to set up an automation to move a tickets to a read only project for archiving after they have been in close status for 3 months is there a way to query this wit...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud