Jira

Several work streams related to Information Security are tracked via tickets, but primarily carried out through e-mail correspondence. When multiple team members are participating, it can be difficul...

• Question
• jira
• jira-server
• server

Tickets on the board have been automatically archived. Where can I see the archived tickets? And how do I prevent JIRA from automatically archiving anything? Thank you and best wishes  

• Question
• cloud
• jira
• jira-cloud

I created a structure but cannot manually drag and drop the Epics around like I can for the Features within the Epics. Can someone point out what I am doing wrong or why this is not working? I need t...

• Question
• jira
• structure

Good day.  I simply want a list or report (whatever its called) of all my epics and tasks this year - how do I do that?

• Question
• jira

Hello,  I would like to know how you handle subtasks tickets in your boards.  We create Stories and these stories are divided into technical subtasks (front, back, api doc...).  We ...

• Question
• cloud
• jira-software
• jira-software-cloud
• sub-task

We use email to create new issues in Jira but it doesn't work for forwarding emails. I mean when we transfer an email, Jira does not create a new issue. Do you know why? Thank you

• Question
• jira
• jira-server
• server

We are using Fix Versions as a way to track our Product Increment, and I am wondering what others feel is the best way to track progress against the PI. I looked at version report and am not satisfie...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, macOS app for JIRA renders nice, sharp fonts on MacBook screen. However, when connected to external monitor (2560x1440) - fonts are blurry. Has anyone else seen something similar?

• Question
• cloud
• jira-software
• jira-software-cloud
• mac

We are having problems with the displaying the field Story Point in JIRA Software 7.6.2 in Sprint Report & Burn Down Chart Problem description 1 1. Person 1 (Ruben) enters value “5” at iss...

• Question
• burndown
• jira
• jira-server
• server
• sprint-report
• +1 more tag...

I am using a Dashboard Timesheet within Jira. I have a list filter set to display all users in the current sprint with their assigned tasks. But occasionally i need to go in and modify everyone's tim...

• Question
• jira
• jira-server
• server

Hello community, I have lots of checkboxes in 1 columns on a screen. How can I bring them in block format  with 5 entries in a block in a mask? Thanks. Uwe.

• Question
• jira-software
• jira-software-server
• server

Hi all, my team has been a little disorganized recently, and we're looking to figure out our trends in story points completed per week and month. This used to be pretty easy to do with sprints, but w...

• Question
• jira
• jira-server
• server

Is anyone else having trouble with the Send to Top of Backlog feature? I have tried it on multiple browsers and it doesn't do anything anymore.   Steps to reproduce: Right click an issue in ...

• Question
• cloud
• jira
• jira-cloud

Enterprise releases are now called Long Term Support releases As of June 29th, 2020, Enterprise releases are now called Long Term Support releases. The security bug fix policy for these rel...

• Question
• jira-software
• jira-software-server
• server

We have activated the mandatory field check on transition for estimation. When a user enters e.g. "0m" the mandatory field check is not working anymore and the transition is executed. Anyone has a h...

• Question
• cloud
• jira
• jira-cloud

I need to upgrade my Jira software from version 8.0 to 8.5.  Before I begin, I want to know if my working (external) certificate store will be maintained during the upgrade, so it will work in t...

• Question
• jira
• certificate
• jira-server
• server

Given that the Pop3/Imap mail servers are the main way to get email into Jira, but we use Outlook which has MFA, I'm struggling to find a way to set up email entry into Jira from our mail systems. &...

• Question
• cloud
• jira
• jira-cloud

My requirement is as below:- I would want a Bug to be automatically assigned back to the Reporter when the status transitions from "In Progress" to "In QA" using post function. The simple workflow t...

• Question
• cloud
• jira
• jira-cloud

Hi all, in our scenario we need to group tests (i.e. login function) in test sets for "admin user" and "other user". Both test sets are included in a test plan (for business unit xx o...

• Question
• jira
• test
• test-cycle
• xray

Hello, We want to use Jira in our company. We are working on new battery pack systems. Because of this, we have software, hardware and mechanical design teams. And we want to use Scrum in our projec...

• Question
• resource
• agile
• baseline
• ms-excel
• pdf
• +1 more tag...

We have two major clients that require kanban view on their service desk. We don't want them to see our internal comments or bugs. How can this be set up to only show tickets the client has raised?

• Question
• jira

Dear collegues, I was following this page answer: Could not find a Custom Field Configuration for field 'customfield_xxx', all projects and issue type 'x' -- therefore cannot find the Option for 'Do...

• Question
• jira
• jira-server
• server

Hi I want to download the reports in excel for the given month which has the following fields: User, Project Name, Story Point, Status, No. of Hrs,    Please help with this. I tried man...

• Question
• cloud
• jira
• jira-cloud

Hello @Community !   I need some support with my boards.   Few days ago, one of our users deleted some project roles and created new ones, but for one of our projects we had an iss...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I'm really new to Jira, I started a new Cloud instance, so I'm working on a Next-Gen Project... I understand I'm in a still growing-up environment, isn't it ?  I built some task, worki...

• Question
• agile
• cloud
• kanban
• workflow