Hi all, We had a ticket as a placeholder for regression testing, when the replacement ticket was added to the sprint, the placeholder ticket was deleted. However, the points assigned to the p...
Hi Team, We are using Jira service desk cloud, I created a screen for customers with different fields. In that, we have a priority field. When customer raising the ticket most of the time they sel...
I want to create a rule that, for example, makes a web request when a user is mentioned in a comment and I need to get the mentioned user's accountId from the comment. How to achieve this?
Hello, i am currently troubleshooting performance Issues on some smaller Jira Instances. I went through one of the performance talks held by Dan Hardiker on Atlassian Summit, but the talk is about...
We have multiple teams and team members are working on several projects. I would like team members to give to the team leaders only worked hours that are tied to working on specific projects and not ...
Hello! I'm trying to get my team accustomed to using Epics, but for some reason I can't remove completed/done epics from the list of Epics when Adding an epic to an issue type. How do you remove o...
When you use Jira automation you can get a specific user properties using smart values, for example: {{assignee.properties.property}} Details are in this article https://support.atlassian.co...
Hello, We load in Story Point estimates on Jira tasks. We also use tempo. However we are able to log time in tempo the original estimate field is blank. Is there a way for the original estimate fiel...
Hello, I'm trying to import comments and attachments using external CSV import. I have dates in CSV like 30 Jan 2020 06:54. I have tried format 'dd MMM yyyy hh:mm' and few combinations with single d...
Hi I opened a new private board and added people but no one accepted my invitation
Hi guys, I have this problem: I download the .bin for jira core 8.6.1, jira software 8.6.1 and jira service desk 4.7.1. But when i try to intall it i get the following error: But the .bin ...
IS it possible to deactivate a jira board instead of deleting it?
Hi, Jira upgrade 8.6.0 bu not working links porblem? for ex: test1 project link the test2 project test1 see the project but not see the test2 project ? Why ?
I've created a transition screen which brings up the Comments box. I've set a Validator to ensure that something gets typed in here. When I transition and Issue from "In Progress" to "Feedback Requ...
Hi there, One of my staff members; Peter is not receiving password reset emails from JIRA cloud. Other staff members are. When checking the exchange logs i cant see any p...
Cannot create issue due to invalid license: Sorry, you can't create any issues right now, as you need to have access to a JIRA application to be able to create issues. To gain application access you ...
I have two custom date field: Incident Reported Date and Target REQ Completion Date. I have to update Target REQ Completion Date 3 weeks ahead based on the date selected in Incident Reported Date. ...
When I try to create a new jira server instance the wizard of the installation shows 503 error page; I reviewed the steps to configure after that even the browser displays the data sql configuration ...
Usernames are no longer supported by the jira rest api, but I was previously using this to then sort my activity stream using the stream=user+IS+username filter. How do I do this now? The account Id...
I'm looking for a good automation tool that I can integrate with JIRA.
Hi everyone, I'm Samia, a Designer on Portfolio for Jira. We're currently exploring solutions for providing a more consumable view of the Roadmap. We're looking into providing a view that is m...
I have been updating backlog and tasks but changes keep getting wiped - is there a known bug
I want to copy a part of a string stored in one custom field to another custom field on the same issue. Can I do it via automation since I can't find any custom field type which will let me define t...
When logging time in Tempo, I would find it very useful to be able to enter a time range for the "Worked" field. For example I would like to be able to enter something like "9:10-11:50".
Hi! I am using Script Runner post function in order to clone issue from JSD project til business project (Clones an issue, and links). I have custom field in the target project having the type ...
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