Jira

I'm currently using Jira Service Desk Cloud to track customer issues. Some of these issues may result in multiple bug or enhancement jira tasks. I would like to do the following: 1. Reference the ji...

• Question
• cloud
• jira-service-desk

I suspect I've run into a Jira bug, but I'm hoping I haven't and someone can tell me what I'm doing wrong. I am set up as an admin on our Jira Cloud.  I created a new Screen, but I mistyped i...

• Question
• cloud
• jira-software
• screen

I'm trying to share dashboards with groups. I am definitely hitting the +Add button, not making a rookie mistake there.  Sometimes after pressing save the loading icon spins and nothing nothi...

• Question
• cloud
• jira-software

Need Filter to show all subtasks assigned to me where the parent story is in a specific status in the workflow.. 

• Question
• cloud
• jira
• jira-software

I need to pare down the master pie chat to reveal fewer data.   How can I do this and have this less descriptive version still update when the Kanban board is updated?

• Question
• cloud
• jira-software

I'm building a heading in one of the drop downs in our Jira instance using scriptrunner. This creates a link but I was looking for the documentation to disable the link.

• Question
• jira
• jira-server
• server

Hi all, I'm looking for a way to offline prepare my jira Items and then later when I have internet connection ingest them into Jira. I'm working a lot aboard/traveling - and there is very often no ...

• Question
• jira
• jira-core
• new-to-jira
• server

I have reviewed many of the articles regarding this subject and none have provided resolution. Background: Board type: Scrum Project version: Classic Project location: https://digicomm.jira....

• Question
• cloud
• jira-software

Hello, an user of my organizzation, after login and logout cannot access a jira. Jira login provid " wrong password" message after trying his authentication with company email I as administra...

• Question
• cloud
• jira-software

Hi All, Doing some housekeeping on our Production instance of Jira Server v8.5.1 and discovered that one of our projects has two email servers and handlers set up to create the same issue type. I su...

• Question
• email
• jira-software
• mail-handler
• search

We are using Jira Service Desk 8.5.3 Server Whats going on: 1. There is a post function “Send an Email” from JWT upon transition, the sending of which is at the user's request. 2. Rendered by JEdi...

• Question
• jira-software
• jira-software-server
• server

Every once in a while,  I get a message like last night -  "you need to wait 17 hours to attempt a jira back up"   does anyone know why?    

• Question
• cloud
• jira
• jira-cloud

I updated a workflow with a new status. Will it apply for existing tickets or only new? So far, it is not appearing on existing tickets, it follows the previous workflow steps.

• Question
• jira-software

I have users who are service desk agents and can create tickets on behalf of clients. When creating the ticket they want to add clients as participants. When doing this they are able to add anyone wh...

• Question
• jira
• jira-server
• jira-service-desk
• organization
• participant
• +1 more tag...

I have deployed JIRA software 8.5.4 in private cloud with SSL (TomCat).  I can successfully launch website in browser and view website but Desktop showing - 403 Forbidden error for Activity S...

• Question
• forbidden
• jira-software

I have inherited a legacy JIRA environment with hundreds of statuses. A lot of them are very similar, like "PM Review", "QA Review", "SE Review", DevOps Review"....  I would like to create a ne...

• Question
• jira-software

I'm implementing the OAuth1 authorization described here in my application, but I do not wan't to persist access tokens. So every time the user logs into my application, the user is redirecte...

• Question
• cloud
• jira-core

• Question
• atl-orange
• cloud
• jira-software

I have three fields:  Release Notes Required Both Internal External Internal Release Notes External Release Notes Based on the answer selected on field 1, I want to check the populati...

• Question
• atl-orange
• automation
• cloud
• jira
• jira-cloud

Today we start getting an error from Tempo gadgets: "This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadg...

• Question
• gadget
• jira
• jira-server
• server
• tempo

I generally work off of the RapidBoard for my sprints.  If I click Create Issue, and then save that issue, briefly there is an option to add it to my sprint.  However, if I miss that option...

• Question
• cloud
• jira-software

Is there any way to get current board id? I would like to know the context I am currently in with my plugin. Something like AP.context.getContext(), but with board id. This context returns only proje...

• Question
• cloud
• jira
• jira-software

Is there a way to update the resolution status?   For example, a ticket was cancelled and the resolution was marked as "No Longer Needed". This ticket was reopened and put into a New status, ...

• Question
• cloud
• incident
• jira-software
• resolution
• status

I'm trying to set an automation rule for a two-tier cascading parameter (when one option is selected from a dropdown, the second dropdown will pull certain values). I'm trying to get an automated rul...

• Question
• cloud
• jira-software

  We want to create an issue and then put this issue into sprint. So code to create an issue looks like this: def issueService = ComponentAccessor.getIssueService() def issueInputParameters ...

• Question
• adaptavist
• jira-software
• script-listener
• scriptrunner