What is the fastest way to delete a huge number of tickets ?

[Carlos Martins]

As per Jira documents it is not clear if there is an option to permit bulk delete of tickets. Documentation shows a max of 1000 tickets.

Also closing a ticket takes around one minute with SSL enabled in the system, what could be the fastest way even if we have to call the Jira api via a script. Are there any performance tuning configs that can be done to enable this.

[Jack Brickey]

soapbox: Deleting issues is almost always a bad idea.

that said...

Bulk edit is the method natively and since the JQL that is used to begin the process is limited to 1000 issues at a time that is your limit. Performance reasons. I would recommend doing it ‘off hours’.

API - you could develop a tool (potentially quite dangerous)

addon - you might check the Marketplace for potential solutions. I know there are bulk edit tools that leverage excel.

[Carlos Martins]

Can we bulk transition the tickets to close them if deleting is not a safe option ?