Hi In order to see a workload, I need to make a list of users, and issues, to which they were assigned (even if now issues are not assigned to them) in last 7 days, for example. Is it possible? I n...
Hello, i wanted to know if there is any chance to set a reminder for a ticket with any status that i am working on it, If yes how this reminder will notify me? (email, slack etc) Thank you
In the new version, when I want to change the ticket from the filter results (by press period (.) key), the actions list is always empty... in the old version all worked fine...
Hi, the below incoming mail server is configured correctly for our system and comments and creating issues are working correctly. jira@[ourcompanyname].atlassian.net the issue I have is wh...
Hi, Our JIRA is self hosted and we need to implement a new customized feature for our JIRA environment. Please suggest some way. I built a JIRA plugin but Im not able to integrate it with t...
Hi everyone! I'm using BigGantt but I think there's a problem with the calculating of the Due Date and I don't know how to fix it... This is how my General configuration is set: (I also tried with ...
My issue is that when an issue is created from the "create" button for a Service Desk, it adds all the fields that I have created for the Service Desk and I cannot find where to specify the ones to b...
Hi I have an automation that clones issues between different service desks (see attached picture), the automation itself works fine but it just clones the original issue, no replies, no internal com...
Hello, Can I link a Jira Software Data Center with a Bitbucket Server? Do I need to upgrade the Bitbucket Server to Data Center to integrate them? Thank you. Best Regards, Abby
Dear Community, i have the need to find out the usage of consumed licenses and found this Knowledge Base Instruction. https://confluence.atlassian.com/jirakb/how-to-audit-license-usage-in-jira-1005...
Hi So far in the REST API Docs I have found information about how to add an attachment from an actual file. However, I am more interested in creating an attachment from a link. (Link to a file/resou...
...utOffDate) startDateFlag=true; else startDateFlag=false; } } if(projectTypeValue == "Agile Multi Release" || (projectTypeValue == "Agile Major" && startDateFlag == true)) { if(C...
How to create screens using jira rest API.
Could anyone help with why our tickets get an warning sign saying they need 'workstreams'?
Good morning, I premise that I have already searched for the answer in the forum without success. I need to change ticket status via email. For this reason I have created an automation that adds ...
Dear community, After adding the story points to the tasks from several projects, how can I get collective data on the story points from different projects? Thanks in advance.
...istener, Fires an event when condition is true. The issue is transitioned to the right status, but the status value is not changed. How can i update the issue screen after the transition is d...
Dear All, We experience issue after upgrading jira software 8.10 to 8.11. The Export file is from version 8.10. This is the first time that I encounter this issue after upgrading Jira software. ...
I tried to add ip in JIRA Whitelist management page. After I clicked add button, A loading icon showed and no other response at all. How could I fix this problem. PS. I am using server...
I would like to find tasks that are repetitive and need to be done from time to time, in order to plan tasks and plan such tasks in advance. What are the best ways to find such tasks?
Hi everyone, We are using Automation and it's a greatful tool. We have just one issue, it's when we trying to copy a comment including attachment in another issue. Attachment failed to load in cop...
I created several projects because I wanted to test different setups. In these projects I had two active sprints. Since I do not need all the projects, I just deleted them. Now the problem is that th...
Hello, So I want to create another Epic Template on my Projects. I want to keep for the existing projects the Epic template at the moment and create a new Project with a new Epic template. But I don...
For example consider a field description for which we can change type of field using renderers. That is we can keep description field to be of text or html or wiki format. I wanted to know i...
Hey! I've ran into an interesting one- our instance requires users to be added to a custom user field, which we use as a replacement for Watchers based on if the user was tagged in the issue descr...
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