Jira

Hello, Right now when I clicked on a subtask in the user story from Backlog it will show the details of that subtask in the same pane, which is really annoying when I want to check on multiple subta...

• Question
• cloud
• jira-software
• jira-software-cloud

while we export data from one jira instance to another, we place the backup file in the import folder of the destination. Is this the same with attachments? do we place it in the import folder or sam...

• Question
• attachment
• jira
• jira-server
• jira-software
• jira-software-server
• +2 more tags...

we migrated  from server to cloud with the assistance. 2 complaints where are my  custom dashboards where are my custom filters? I read this https://confluence.atlassian.com/clou...

• Question
• cloud
• jira-software
• jira-software-cloud

If I have a required custom field associated with an issue type, must I have this same custom field required for all issue types? My problem right now is an issue type is requiring a custom field th...

• Question
• cloud
• jira-software
• jira-software-cloud

We have zendesk and other such integrations in our JIRA space. In `Screen Configuration` and `Issue Layout` these fields are not selected, still these are shown in view screen.  We  still ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am attempting to install a specific application. When I go to "Manage Apps" in the Atlassian Marketplace, I only see an option to "Request" an app. I do not see the option to install an app. What r...

• Question
• jira-software
• jira-software-server
• server

I have a few different scenarios that fit this pattern: I want to use a single board sourcing issues from multiple projects with different workflows. For example, I have a project team working ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using the free version and I need to change the site name. Can you please guide me on how to do this?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have invited 6 members to my team but only 1 of them got the link via email so the others cannot access my boards. What might be the problem?

• Question
• cloud
• jira-software
• jira-software-cloud

I have the following query that searches for two custom fields project in ("Project") and ("Field1") and ("Field2") is not EMPTY When I try the query below it works, I just can't seem to figu...

• Question
• custom-field
• jira
• jql
• project
• server

I am looking to automate the incident creation process in JIRA for the QAs. Currently the QAs move the card (story) from "Testing" lane to "Development" lane if there is an issue with the card, comme...

• Question
• jira-software

Hi,   My team has just started using a Next Gen Project and apart from the roadmap view it seems a big step down.    Can someone advise: 1. How to add an Epic (or a Parent) while ...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

I'm having a problem with how to retain my ticket IDs when they are moved from my Service Desk into a cloud Software project (next gen). Ideally, they would receive a comment with their former ticket...

• Question
• cloud
• jira-software
• jira-software-cloud

We're running Jira v8.5.4 and Portfolio/Advanced Roadmaps v.3.26.0 We have several Jira projects (teams), each with one or more project releases for each of the products that team is responsible for...

• Question
• advanced-roadmaps
• server

Hi, I'm trying to add a few gadgets to an existing dashboard. I'm logged in as an administrator. When I went to the dashboard, the "Add Gadget" button is missing. I looked at some of the other exist...

• Question
• jira-software
• jira-software-server
• server

I'm trying to add a new person as an Admin on a jira board and keep getting an error message.  I am choosing from the drop down so I know it's a valid user.

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to fix a gadget error in the System Dashboard. Unfortunately, I can't edit or add new filters to that dashboard, because the owner is logged as "System"; even though I'm an Admin, I can't ...

• Question
• jira-software
• jira-software-server
• server

I'm currently using the Parse field for extracting data post function but can't get it to work on a URL. Source - URL field Leading delimiter - using literal text Format of the value to be extrac...

• Question
• jira
• jira-server
• jwt
• server
• workflow-toolbox

I am looking for the best app to be able to email attachments from an issue and I also would like the ability to customize each email based on a template.  Is there an app that gives both of the...

• Question
• cloud
• jira-software
• jira-software-cloud

When we backup Jira Cloud projects using the Jira cloud backup manager, are our Archived projects included in the backup? Or are only active Jira projects included?

• Question
• backup
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

We have a workflow where one status can transition to the other for multiple reasons, each with it's own associated transition/transition ID. Is there a way to write a post function that will comm...

• Question
• jira
• jira-server
• post-function
• server
• transition

Why do requests that are Done show up in the Open Requests view in the customer portal?  See attachment.

• Question
• cloud
• customer-portal
• jira-service-desk
• jira-service-desk-cloud
• status

Background: I recently configured https on Jira and Confluence. SSL is enabled for both applications. Jira is running on v8.8.0. Confluence and Jira is running on the same server.  Problem: Aft...

• Question
• jira-software
• jira-software-server
• server

I've been importing CSV's from our Bugzilla for several days for various projects. I thought it would be good to reset the database to default before the final imports. My cancellation request was la...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear All,   I hope you are doing well. Could you please guide me on fetching the below user data:   1. How many monthly active users in last 6 months? (Required month-wise data) 2. Ho...

• Question
• user-management
• jira
• jira-server
• server