Jira

The tabs on our issues have just moved from the narrow right hand bar to be across the top of the left side underneath the issue summary. Is anyone else seeing this? Is it a planned change? It's un...

• Question
• cloud
• jira-software
• jira-software-cloud

I've been attempting to connect to JIRA Cloud through an API key to pull issue information. Everytime I try to use the GET function I receive an error that states something to the effect of: "Basic a...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  We are currently trying to setup a Jira/Confluence/Bitbucket project, we tried the free plan as it is for now enough for our needs. We ran into a problem, we cannot access the console admi...

• Question
• cloud
• jira-software
• jira-software-cloud

I am testing automation and have created a simple automation rule that is supposed to open a new task in the IT Service Project when a new issue is created in the HR Service Project. Although the ru...

• Question
• cloud
• jira-service-management

Hello,  I need to add a new client into Jira so that these clients can be selected in the drop down menu when creating a new project. How do I do this? Thanks,  Elle 

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to setup a default field configuration for all the new projects (classic) created in Jira. At the moment, I need to add some of the custom fields manually and its a process I hate. Is t...

• Question
• cloud
• jira-software
• jira-software-cloud

We currently use a google sheet for each project that auto-populates with dates for 60 items that happen for each project. Each project starts the same way. Is there a plugin for Jira that would be s...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, my organization recently purchased barcode scanners for our new facility and we're wondering if we could link barcodes to individual/group of tickets?

• Question
• cloud
• jira-software
• jira-software-cloud

This one is kinda driving me crazy. I want to search an epic and display all the tickets and subtickets inside of it.  I can search "Epic Name" = "Renewal Blockers - Email" but when i switch ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have the Hierarchy Initiative >> Epic >> User Story >> Task already Set Up. I need to know if I can Link Test cases to Task so that My Hierarchy becomes  Initiative >&...

• Question
• cloud
• jira-software
• jira-software-cloud

I tried creating a cloud jira cloud instance and ran into these: 1. When specifying a site name, e.g. mySite.atlassian.net, I got an error message (attached) 2. Despite #1, I got an email saying "C...

• Question
• cloud
• jira-software
• jira-software-cloud

I believe with Advanced Roadmaps 3.22 (could have been a different version early/mid 2020), a new mechanism to calculate sprint capacity utilization was introduced. Before, Advanced Roadmaps displaye...

• Question
• advanced-roadmaps

I am struggling to get automation working that will close a set of tickets that are in on status and need to move to closed.  I have searched for similar solutions/problems and attempted all tha...

• Question
• api
• cloud
• issue
• jira-software
• jira-software-cloud
• +2 more tags...

I have Jira Service Desk (server version).  Here is my scenario: 1. Customer enters a request in a Service Desk ProjectA. Issue1 is created in ProjectA. 2. We create a link from Issue1 to Issu...

• Question
• jira-service-management
• jira-service-management-server
• server

Following Atlassian documentation for migration practices, I am trying to convert all the Nex-Gen Projects in Cloud to Classic Software Projects as I cannot import Next-Gen Projects to an on-prem ins...

• Question
• cloud
• jira-software
• jira-software-cloud

Hola, Soy nueva en el uso de Jira y quisiera ayuda sobre este tema, quiero que cada vez que uno cree una incidencia aparezca en la pantalla el campo fecha de vencimiento, es decir que sea por defaul...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all, I have a request to add Roadmaps dependencies. None currently exists (screenshot) so I was wondering if there was anything I should be aware of before adding them. Specifically I'm concerned...

• Question
• advanced-roadmaps
• cloud
• dependency
• jira-software
• jira-software-cloud

I am new to using advanced roadmaps and have a question about how to properly rearrange project timelines and version them correctly using the scenarios feature. For example I have a set of stories f...

• Question
• advanced-roadmaps
• server

I'd like to search within a CascadeOption for all parentOption values that have no assigned childOption values, please.  There is no keyword for "any" but there must be something similar I'm mis...

• Question
• cloud
• jira-software
• jira-software-cloud

We have been so excited for this to be released! I have been looking at your blog / release page since this was released for BitBucket back in October. We are having issues getting the Deployment da...

• Question
• cloud
• jira-software
• jira-software-cloud

I have different versions of Jira.  When i connect directly to the port 8080, i have the rich text options (Bold, Italic).  But, when a pass behind Apache proxy, i lost all rich text option...

• Question
• jira-server
• jira-software

Hi, I would like to get a jql query to count how many tasks have passed through a specific status during a period, even whether they are not in that status when I launch the query   Thanks!

• Question
• cloud
• jira-software
• jira-software-cloud

I have recently integrated Jira into QASE. Is there a way to Link a Jira Issue and a QASE case? What are the most useful ways to utilize this integration?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I need a little help please, I'm trying to create a board to manage stories from multiple projects: I have setup a filter, the filter is based on labels and the stories from multiple projects h...

• Question
• cloud
• jira-software
• jira-software-cloud

Background info:  I am organization admin of our Jira cloud instance.  We have about 400 users.  Our email domain recently changed.  Both the @oldemaildomain address and @newemail...

• Question
• cloud
• jira-software
• jira-software-cloud