Jira

We get a lot of emails come into our Jira system which need to come in but not marked as an actual issue. So we just want it to be deleted. Is it possible to delete a ticket based on key word or ema...

• Question
• cloud
• jira-software
• jira-software-cloud

I am not able to mention any team member in comments. Checked the global settings but browse user option is not visible.

• Question
• cloud
• jira-core
• jira-core-cloud

Hi there,  I am new to Jira Cloud. When I add stories to an Epic, they appear how I would expect when I am actually on the Project Board. In the Backlog, you see the Story and it adds the col...

• Question
• cloud
• jira-software
• jira-software-cloud

When i try to upgrade JIRA i'm getting following error:   2021-03-25 16:23:46,952+0000 ThreadPoolAsyncTaskExecutor::Thread 7 INFO [c.a.ratelimiting.internal.RateLimitingConfiguration] Rate Lim...

• Question
• jira-core
• jira-core-server
• server

We currently have internal and external stakeholders making requests to an email address connected to an incoming mail handler on JIRA that creates/updates tickets on our project. We would like...

• Question
• jira
• jira-server
• server

As part of our evaluation of products, we look to see if the Vendor is a Marketplace Partner. The only listings I have found are from July 2020: Community Announcement  Blog Announcement Ther...

• Question
• atlassian-marketplace
• confluence
• data-center
• jira
• jira-server
• +1 more tag...

We are currently exceeding 2GB limit in JIRA and would like to get a "List of JIRA Tickets with largest files" This will enable us to clean up for some space. We were assisted last time by an A...

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

Hi, I have a pipeline configured which creates a new branch (we use git-flow). This pipeline should be triggered once an issue transitions from one status into another (automation trigger is set up)...

• Question
• automation
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• cloud
• +2 more tags...

The situation I have is as follow: I need to wipe out the fields in a behavior when a new dropdown is selected. The problem is whenever I click create button and an error exist on the form it is wip...

• Question
• adaptavist
• behaviours
• groovy
• jira
• jira-server
• +2 more tags...

Hi, I am using Jira cloud and I installed the Xray add-on. and my question is how to query Test Execution with Rest API. I used below but getting 404 error.   https://jiraserver/rest/raven/la...

• Question
• cloud
• jira
• jira-cloud
• xray

I tried to create a JIRA cloud instance with a separate email than this one but never received the verification email and couldn't log in to submit a support ticket. Why can I receive the email to my...

• Question
• atl-rvw
• jira

Why some users are added to the internal directory automatically by JIRA ? See screenshot. creating an account by email ? But I can not see how. See the history in Audit section

• Question
• jira-software
• jira-software-server
• server

I was trying to follow tutorial presented here: https://www.atlassian.com/software/jira/automation-template-library/sum-up-story-points   However this fails for me. I suspect that relation be...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all,   I searched a lot and I cannot find an exact answer about my problem. First of all I want to create a user group (external people) so they can access only 1 project from our Jira. At ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to reference an issue attachment in a comment using the format described in other answers. Like this:   [^Example.xlsx] However, it is not creating a link to the attached docu...

• Question
• atl-bento
• cloud
• jira-software
• jira-software-cloud

Hi, can someone help with a JQL query please? i have an automation trigger in Jira, where i would like it to be triggered if the due date of an issue is either tomorrow or on current day at 3PM. i ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! As the title suggests I have made an automation rule that triggers when a sprint starts in a specific board (0. Volledig backlog J&M). This board is a collection of a few different boards. ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Jira Community   I want to define a custom field.  I need advanced scenario: Ie. single picker list with couple of predefined values and one last titled, ie. Other should allow to ...

• Question
• jira-service-desk
• jira-software
• jira-software-server
• server

When opening a sprint board, the last selected sprint is selected but the issues are not filtered to that sprint.  

• Question
• cloud
• jira-software
• jira-software-cloud

We have a custom done status of 'Abandoned' to resolve items that we will not be moving forward/completing for any reason (rather than deleting the items). When we put an item into this status and th...

• Question
• jira-software
• jira-software-server
• server

Ik heb een field Configuration voor ESMR5 change, maar nu staan er ook nog schermen aangekoppeld die niet voor komen bij de 2 gekoppelde projecten. Kan ik deze hier dan verwijderen. Met andere worde...

• Question
• cloud
• jira-software
• jira-software-cloud

how do we find Stories Added After Sprint Started Not in Sprint Report

• Question
• cloud
• jira-software
• jira-software-cloud

I can't get my burndown chart to display scope changes correctly, although we had a lot during the completed sprint. EDIT 30 MAR 21 - is it because there are zero values for Increase / Decrease / Re...

• Question
• jira

Hello  I want to use the jira status property - jira.issue.editable = true for myself i.e for just one person. is this possible or it works just for a particular project role/group.

• Question
• atlassian-support
• jira
• jira-server
• property
• server

We have configured emails that are resend from test@domain.com to jira's default email handler. Scenario 1 :  Customer sending email -> jira makes issue -> automation rule sends notifica...

• Question
• cloud
• jira-service-management