Jira

I need to have two type of requests coming into my service desk: 1. from external customers  2. from internal employees I have set up a rule if the organizations is Help Desk  to cha...

• Question
• cloud
• jira-software
• jira-software-cloud

I am afraid that I have made to many uneducated changes and would like everything reset to defaults but I am in active sprint cycles....yikes!

• Question
• cloud
• jira-software
• jira-software-cloud

I am looking for options available for AI for JIRA Cloud. I tried one called  Alliedium Alssitant for our platform.But getting some issues on that.   I tried that one on migrated project ...

• Question
• cloud
• jira-software
• jira-software-cloud

Is it possible to get phone support with premium account? I could really use some help with configuration. Phone would be best.

• Question
• cloud
• jira-software
• jira-software-cloud

Somehow I managed to get story points showing on sub-tasks. I know I caused it to happen but now I don't want to see or use story points for sub-tasks. I cant figure out how I got them there or how o...

• Question
• cloud
• jira-software
• jira-software-cloud

In the new version, the link in the merge request block is not clickable. When I have for example a block with: [a] http://www.google.it [b] http://www.google.it   This link is not cli...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to create a report that will detail exactly how many requests were open on a given date. We already have a report will tell us how many tickets were created & resolved but not what the...

• Question
• cloud
• jira-service-management

I've attempted to use the code listed in this closed thread: https://community.atlassian.com/t5/Answers-Developer-Questions/Looking-for-a-script-to-fill-customfield-multiple-checkboxes-in/qaq-p/5436...

• Question
• jira
• jira-server
• scriptrunner
• server

I want to set the epic link to an issue key from an other form field (scriptrunner issue picker). This is no problem so far, but how do I clear the epic link form field, if the other form field is c...

• Question
• adaptavist
• addon-com.onresolve.jira.groovy.groovyrunner
• behaviours
• jira
• jira-server
• +2 more tags...

Hello Community! I am an undergraduate student doing an internship at a Solution partner company of Atlassian. I am going to take ACP-600 exam. Can anyone share your ideas and experience about ACP-6...

• Question
• jira
• jira-server
• server

Hi! hope you can help me. I would like to add some users to jira to have only view option (without adding issues to sprint, editing anything) - to have view for current sprint and backlog list Is i...

• Question
• jira
• jira-server
• server

Greetings, I am looking at what syntax I need to put in an Insight automation email that tells me Who updated an object. I have the automation working just can't get the user who made the change in ...

• Question
• insight
• jira
• jira-server
• new-to-jsm
• server

Hi all, For a new project in our Business, I made a new project. I forgot to check if KanBan is supported in this project.  Therefore I made a new project with the option to create a KanBan bo...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi there, I am relatively new to Advanced Roadmaps for Jira and on the search for the answer to a very specific question. I have already browsed community posts for my problem but haven't quite foun...

• Question
• advanced-roadmaps
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

Hello Community, Could you help me please! How to put the issue type field after a custom field in the create screen of the request: in fact the need of my client is to update the list of the "issu...

• Question
• jira-core
• jira-core-server
• server

Hello, We are currently trying to do this : when we create an issue with a given summary, check the existing issues of the same issue type ("VO Skills") and transition them to "Inactive" (21) if the...

• Question
• jira-software
• jira-software-server
• server

JQL - Filter to show all epics in your project that do not contain at least one issue. Any suggestions?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello, is there a way to update a custom field in jira ticket level once I create new branch in bitbuck via the 'Development' field in Jira. I want this filed to store the branch name (if possible ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi. :) I tried to copy-pasted automatically the company or customer-name to the associated custom field, if I link the Atlas CRM with the issue. I saw in this forum there should be a automation for...

• Question
• atlas-crm
• jira-software
• jira-software-server
• server

Hello Jira community,   I’d like to set up something so that when an issue is older than XX days, the people in the project get a notification by email. Ideally, I’d like to schedule a daily ...

• Question
• cloud
• jira-software
• jira-software-cloud

Due date is on edit screen but just some users can view/edit it, why? Any suggestion?

• Question
• cloud
• jira-core
• jira-core-cloud

My QA has a specific comment made when taking a task and when completing a task.  How can I search for the comment then show who wrote/left the comment?    I need to measure work co...

• Question
• chart
• cloud
• comment
• dashboard
• graph
• +3 more tags...

We moved to the Cloud version over the weekend.  We knew some advanced queries might not work but not which ones. This was an important one to us: issuetype = 'Test' and key in requirementTest...

• Question
• cloud
• jira
• jira-cloud
• jql
• xray

I'm choosing date for example march and it show me February in field after i choose it. And every time it is 1 month back. What it can be the problem ?

• Question
• insight
• jira
• jira-server
• server

Hallo  I have multiple projects on the go with different Dev teams. I am looking for a single report or view that can give me a indication on how things are going based on a time scale. Put sim...

• Question
• cloud
• jira
• jira-cloud
• report