Jira

I have a workflow with 12 different statuses. Five of the statuses need subtasks because the work needs to be completed by someone else. I created a rule for each of these transitions to create a ne...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, GitHub has updated how they manage API tokens and we need to reset the one for Jira (Cloud). How does one do that? I am an admin on both our GH and Jira. Thanks!

• Question
• cloud
• jira-software
• jira-software-cloud

I'm used to being able to change icons in classic projects, but I've just inherited a team-managed project, where the Medium and High priority icons are the same. How can I change them so they are di...

• Question
• jira-software
• priority
• team-managed-projects

Hi! When we create a new user, he's automatically added to the default group. This group has "Browse projects and users" access in Global permissions (otherwise they cannot mention user inside a sp...

• Question
• cloud
• jira-software
• jira-software-cloud

Parent tasks are not shown - unless I create a subtask (in the issue view), and then the parent task is not selectable and only shown as a grey line in the top of the subtask. The problem occur afte...

• Question
• cloud
• issue-type
• jira-software
• jira-software-cloud

Hi guys,  I sometimes get this error when I want to transmit data from Confluence to Jira. I just cannot figure out why. I noticed this error occurs when more text is written in the Confluence ...

• Question
• confluence
• error
• jira
• json

I'd like to develop a workflow, but don't have access to the GUI editor. Is there an example workflow or documentation that shows how to create workflows in pure text mode?

• Question
• jira
• jira-server
• server

Hello All,   I have integrated GitHub with JIRA and able to attach a branch with JIRA Task. Is this possible that I can commit in GitHub and that time of commit I can get in JIRA corresponding...

• Question
• cloud
• jira-software
• jira-software-cloud

I want users only to view their assigned issues except that no other issue in the project even its unassigned, in fact, i have achieved limiting the user only to view their assigned issues by using i...

• Question
• cloud
• jira-software
• jira-software-cloud

hey, i wanted to ask maybe is there an option that for example: if one of my costumers opens a ticket, it would automatically assign to my employee and if he Approves the ticket that it would tran...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   Since the last update on the software we are not able to open any attachments that is uploaded to a card. If we use the option to "Download All" we can download the ZIP file and have ac...

• Question
• jira-software
• jira-software-server
• server

Dear all, We are actually evaluating the JEMH cloud plugin on a free instance. We have initially install once the plug in which has expired days ago and we need more time for evaluation. We have co...

• Question
• cloud
• jira-software
• jira-software-cloud

We utilise a shared resource model,  we run multiple concurrent projects with work planned into a single shared 10-day sprint cycle.   We cant drag tickets from projects into the sprint c...

• Question
• cloud
• jira-work-management

We have dashboards we need to manage and update regularly. Its extremely limiting to have only one owner or one user who can edit them. How we can allow dashboards to be edited by more than one user ?

• Question
• cloud
• dashboard
• jira-software
• jira-software-cloud

Hi! I read https://support.atlassian.com/jira-cloud-administration/docs/import-issues/ But the part with overwrite makes me scared :-) We have one cloud instance A, 50+ users and 10 projects....

• Question
• cloud
• jira-software
• jira-software-cloud

Hi , i need send a WEB request like a POST to my Twilio environment  anyone yet test this function ?

• Question
• cloud
• jira-software
• jira-software-cloud
• rest-api
• twilio

2021-05-21 16:48:19,774+0800 JIRA-Bootstrap ERROR [c.a.upgrade.core.DefaultUpgradeTaskFactoryProcessor] Upgrade task [host,buildNumber=77001] failed java.lang.RuntimeException: Error running origina...

• Question
• jira-software
• jira-software-server
• server

I am trying to use the dashboard to inform me of any inactive SLA panels so I can resolve these.  Is there a gadget that allows me to see this information?

• Question
• jira-core
• jira-core-server
• server

We created a Version label and connected Story's to it. No problem here, label is visable on all connected Story's . But after the weekend (May16th)) the Version label is not connected to the Story'...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there I am working with the company, and we are applying Agile SCRUM framework. Since the team already has some initial knowledge and follows basic task management routines, and I believe we are n...

• Question
• jira-software
• cloud
• jira-software-cloud

JIRA Dashboards are automatically deleted from the system. Please help

• Question
• cloud
• jira-software
• jira-software-cloud

Let say we have a situation where we open task and put rough Estimate on task. Like 20 hours or so. After a while we open a subtask, that we estimate takes 3 hours to finish. Is there a script that s...

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

Hello, Is there any possibility to configure the field "State" from Workflow which is visible on the Customer Panel? Change from passive to active on Customer Portal. I want that this field will b...

• Question
• jira

Hi,   Is it possible to show issue types other than epics, stories, tasks, bugs in jira basic roadmaps? If so, does anyone know how to do this?   Kind regards, Alex

• Question
• cloud
• jira-software
• jira-software-cloud

Iam not able to create API token for the jira account. The jira url looks like https://jira.<company_name>.com and the url does not contains atlassian in it.  Also when i clicked on the p...

• Question
• jira-software