I had a colleague reach out that their issues were no longer resolving (getting a strike-through in the active sprint view). I checked their workflow and there *is* a post function to set the resolu...
Hi, I am able to add a Checklist to my ticket but I cannot add anything to the checklist. What am I missing?
For the past several years, our team has been using the field "story points" for both the original estimate as well as adjusting the story. But we determined that not all team members were adjusting ...
We have 1 workflow for New Features, Changes Requests and Bugs. I want the issue resolution field to be required only for Bugs. I put in a validator in the appropriate transitions to require this fie...
I am using Power-Up Jira for Trello and I always receive this message when I try to create a new issue in Jira from Trello. Can you help me?
I have a "In UAT" status and its set to be a "DONE" type of status (green) . But another project wants it to be an "In Progress" type of status (Blue). I'm guessing it will have to be a new sta...
My admin has invited me to a specific board and made me the reporting lead on a ticket, but I can still not view. She has shared the board with me multiple times, and I get the error message below: ...
I am trying to use the Jira Content Pack for Power BI Desktop. Once I load in the content pack, it asks for a URL. What specific URL is supposed to be used? I went to a board in our Jira and copied t...
On a page of filter results, the Epic names are colour-coded. The Epic text is always black so for darker coloured Epics the text can be hidden. Is probably dependent on the screen brightness too. On...
I want a list of how long I have spent on each of my assigned issues.
We're using automation to streamline certain processes, and it would be really helpful to be able to define and maintain aspects of project automation in a config file. Some examples: When a certa...
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Hi everyone, i am trying create an automation rule but unsuccessfully. I need tu sum a value in a custom field (numeric) in a sub-tasks. Example: Sub-task 1 Custom field (Imputación Real) ...
Hi, i try change the assignee user, but it's waiting for a long time and doesn't matters. See screen shot.
Hi i was trying to log in Genesis but when i try to log in it said that i had no Username so i was trying to get in will you pls help
I reviewed this resource for Process Management https://support.atlassian.com/jira-work-management/docs/use-jira-work-management-for-process-management/ I tried it out using the template but can't ...
We have a very small user base, but I, as our administrator, am fielding multiple complaints every week about the latency of Jira Cloud. Just this morning, I received the following message from...
.../field> I found out there is a custom_field for it which is as follows { "id": "customfield_13225", "name": 'Days in "Waiting-for-Input"', "custom": True, "o...
I'm trying to connect python to Jira and I'm looking for the steps needed to create the connection. I'm using Jira Server.
I have a project (Lets call it project A) on which "A"'s issues, are linked to to other projects. I am building a filter to get the linked issues from each issue, but I'd like to get the statu...
Some of our users do not see all of the values in the field "Sprint" when creating issues in Jira. We have 3 scrum teams working on the same project. Every team has its own sprint. When tea...
Hello! I'm trying to create an automation that will run periodically every month to check if a ticket is past it's specified due date. I've tried the "Advanced compare condition" like this: {now} gre...
Hi, I'm using Jira Software Cloud REST API for getting all boards and faced with 403 Client Error: Forbidden for url. Could you please explain reason of this error and how to fix it?
Hello, greetings. We are using Jira as a software management tool and currently we are trying out various HR tools incl. Workday, SAP SuccessFactors and Papayaglobal. The idea is to get internationa...
Hi, I'm currently working on automatically adding a parent key to a task on a "company-managed business" type project. I tried the same for "team-managed software" project and it was successful. It w...
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