Jira

Development Section is not appearing in the Jira issue,why is it So?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  When I move a ticket back to the "to do" column, the assignee is removed. I tried to disable the rule that we have to assign a ticket to the current user when moving a ticket from "to do" ...

• Question
• automation
• cloud
• jira
• jira-cloud
• rule

Is there a workflow function where I can disable the function to remove tests from a test plan or modify the test plan (add/remove)? I tried to use the fragments of Scriptrunner, but this hides the ...

• Question
• addon-com.xpandit.plugins.xray
• jira
• jira-server
• server
• xray

Hi, In our current Jira Server instance we work with workflows which contains a required validator from the JMWE plug-in. This validator has a conditional validation by a Groovy script, issue.get("r...

• Question
• cloud
• cloud-migration
• jira
• jira-cloud
• workflow

My team have been using JIRA for 4 years and have epics and stories/bugs etc. But I create  roadmap using the confluence roadmap planner, which is not connected to actual epics. I have read the...

• Question
• advanced-roadmaps
• roadmap

I have an automation that checks for updates on a series of fields. I would like to append the initiator of the field changes to a multi-select user picker called Transport Approvers. I wanted to us...

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

In order to provide some user access to the Workflow of a project so he can edit it! what permissions exactly should I provide him? 

• Question
• jira-software

Hi Experts, Is there any way to provide edit access for Customers after submitting the ticket for service desk portals? Thanks

• Question
• cloud
• jira-software
• jira-software-cloud

...reating a support zip. 2022-04-07 11:48:59,512+0100 JIRA-Bootstrap INFO [c.a.jira.startup.DatabaseLauncher] Database transactions enabled: true 2022-04-07 11:48:59,527+0100 JIRA-Bootstrap INFO [c.a...

• Question
• jira-software
• jira-software-server
• server

Hello, I've created a Kanban board in a company-managed Jira Cloud project. The setting for "Hide completed issues older than" is set to "1 week", but we need it to be less than that, let's say 2 da...

• Question
• cloud
• jira
• jira-cloud

We recently had a case where a developer was able to select an Archived Release in FixVersion. This should not be possible and attempts to reproduce the problem were not successful. He was unable t...

• Question
• archive
• cloud
• fix-version
• jira
• jira-cloud
• +2 more tags...

Hi. I seem to get strange results when filtering and viewing Time in Status in the following way; I want to see how much time, in hours total during a month, tickets have dwelled in each column (sta...

• Question
• cloud
• jira
• jira-cloud
• time-in-status

I want to fetch ticket detail that is being deleted by user using UI. I am using scheduler in Atlassian SDK and I want list of ticket that deleted in that time duration.   Can anyone guide how...

• Question
• jira-software
• jira-software-server
• server

Please can you tell me how to ensure a ticket is kept (for auditing purpose) but not visible anymore to anybody else that a selected group of user ?

• Question
• cloud
• jira
• jira-cloud

I am trying to update old specific comment using Atlassian SDK in java. I have tried by comment manager but update method do not have proper documentation.    Can anyone help me to do the...

• Question
• java
• jira-server
• jira-software

I'm not sure how to contact support, since the contact form just tells me Sorry, we can't find this Cloud URL. See instructions below on how to find your URL. Our company has been without jira / s...

• Question
• jira-software
• atl-rvw
• cloud
• jira-software-cloud

I have 3 CSV files with more than 2000 issue's.in order to import that I need to merge 3 CSV files into one CSV file right how can i do that.

• Question
• jira
• jira-server
• server

I have a user who was deactivated a while ago. They still have an API token (although it's unused) - but my question is twofold - Can the API token still be used by the user? - How do I deactivate ...

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

I want to create a scrum board and Kanban board, but I'm unable to assign them to the project that I'm an admin in. I thought it might be some permissions issue, but I have all of the required ones. ...

• Question
• board
• cloud
• jira-software
• jira-software-cloud

For more than 2 days we are facing general outage of practically the complete Atlassian cloud stack, which is a business critical application for our company. Jira software is down, Confluence is dow...

• Question
• atl-rvw
• cloud
• jira
• jira-cloud

Need to share the pending work on Jira via an automating trigger mail.Also a dashboard to give the update to the technical team in terms of JIra raised and pending task.

• Question
• automation
• cloud
• jira

Hi all, I am trying to setup script runner mail handler, in-order to do that i need to setup a mail server in which when an email is send to specific email, email server need to dump that mail to sp...

• Question
• jira
• jira-server
• server

Hi,  I have 2 boards. When I go to configure the card layout in one of them certain custom fields do not appear in the dropdown menu (although they do appear in the issues and all).  In ...

• Question
• jira-software
• jira-software-server
• server

good morning everyone I have a question about Jira "do you know there is a way to create multiple story issues given a text file? Similar to what happens with "create multiple subtasks". I would like...

• Question
• jira-software
• jira-software-server
• server

Hi everyone, For licensed users, self-deletion of user licenses. We giving licence again, then self-deletion. The log image is attached. There is same problem for Confluence.  Thank...

• Question
• confluence
• jira
• jira-server
• jira-service-management
• jira-software
• +2 more tags...