I have different groups of people in my department who have restrictions to perform certain tasks within a project. I cannot use the project permissions to control permissions as this applies to the ...
Hey community! We have uploaded our own custom icons for our issue types. In most places all is well and works as it should do. In some areas like the right hand details panel the Goal icon, doesn...
Hi Team, I am creating JIRA issue form Jenkins succesfully where as I am unable to pass the current Jenkins build number to a Jira custom Field. This cusotm field I have created as textfield, ...
Hi! I'm trying to create an automation that, when a new ticket is created, will search for all related open tickets that have the reporter as the same value as a customfield in the new ticket ("Leav...
I want to do Listing of start and end dates of sprints. On rare occasions, we may extend the duration of a sprint, and we want to store and manage such information in a spreadsheet or other format. ...
Already spent a lot of time and can't find in the documentation how to use Bearer with Jira Cloud. Jira on-prem allows to create a Personal Access Token (PAT) you can then add to the request heade...
Hi! I am having some trouble to enable the automation rule that i have created. To summarize i would like to do the following; - Project 1 - Create an epic and tasks that fall under this epic. -Pr...
HI!How to make the creation date and time displayed in the task automatically? For example: the task was created on May 1, 2022 at 18.00 pm and this time should be displayed in the task
Hi Jira Support Team, We have sent a team invitation to one of our team member vkmaddipati@sanelahealth.com, he has got email to activate but he is getting a message that your account has bee deacti...
Hi - I am creating a rule to update the due date as start Date plus story point estimate. I am unable to use any smart fields. Issue.Story Points is not updating anything for due date. ...
Hi, I have created a team with 5 members in the Service Project Portal. MY question would be the following, every time someone submits a ticket and share this with the group. Everyone can see t...
how to show tasks that I comment on, like using filter?
Hi All, For few users who does not have the application access and are just added as the customers in the Service desk project , when they create issues from portal screen then in JIRA in the corres...
I cannot find where to generate User Workload Reports, my projects does not seem to have that option available. Can you please asssist. Thank you.
I want to set up a workflow for the project: set additional automation parameters. In particular, so that when moving a task from "To do" to "In progress", the system does not allow this to be done i...
Hi, Would be be possible to calculate the Burndown based on the number of work items/issues left to be done rather than Story Points please?
Problem: We need a new custom field (may be scripted) that catches the older value of "Epic Planned Completion" field in all epics associated in a feature. Any help would be much apprecia...
Are there any Jira APIs available that can be used to get the test-steps info out of the test cases? In Get X-ray plugin these APIs are not available which is added as an addon to cloud JIRA
"As a project admin" I would like to be able to customise the cards shown on a sprint so that my scrum board shows more than 5 cards at a time. Why are the cards so big? Even with on a 5K screen I ca...
Dear Atlassian team, we have a request to migrate 30 K tickets from one Company Managed project to another. We are using Jira Software Cloud. Have you had experience moving this many tickets? What ...
I created a custom field called "Improvement Description" associated with screen and changed the renderer to wiki style renderer in field configuration but somehow it is not working , it is showing p...
I have tried re-doing the entire workflow and it hasn't worked. I can't get metrics because we close all sprints with 0 completed incidents.
Hi Team, How can we update a custom field value based on the previous status of an issue in the post function? For example: Here the custom field is a select list single choice type, we hav...
I have a clickup account I only need to link it to Jira directly. Is there additional fees other than Clickup and jira's sibscriptions? how to link them?
When articles are shows on the help centre they display an excerpt of the content. This can often be quite messy and confusing as it includes headings and other content that doesn't make sense ...
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