Jira

Hi,   I've just recently re-joined a company I worked for years ago. We're in the process of setting up my JIRA account but every time I try to login with my work email XXXX@flagssoftware.com ...

• Question
• cloud
• jira
• jira-cloud

We've started to utilize Insight in our JIRA instance as a CRM and for most use cases it works very well. I've created two insight custom fields: 'client' and 'client contact' and for the second fiel...

• Question
• custom-field
• insight
• jira
• jira-server
• server

We currently have "Insight" plugin installed (not Jira Service Mgmt) and while exporting objects is straightforward via the clog icon but is there a quick way to export object with its object referen...

• Question
• export
• insight
• jira
• jira-server
• jira-service-management
• +1 more tag...

Hi! How do I make the date field filled in according to the date that the ticket status is Completed?   Sample: Ticket status changed to Completed on 07/19/2022, then the Date Field should ha...

• Question
• cloud
• jira-software
• jira-software-cloud

I used Jira automation to create 2 new issues in different projects, is there any way I can link between them?  

• Question
• jira
• jira-server
• server

I am getting the error "We're having trouble connecting to Tests. Try contacting the developer for support." when opening x-ray objects like tests, test execution and etc..   and error popup: ...

• Question
• jira-software
• cloud
• jira-software-cloud

Hi, we're using Jira server 8.5.2. We want to import field value to existing issues. When we import, we can't see issue key in the Jira field. Is there any reason?

• Question
• jira
• jira-software
• jira-software-server
• server

Once xml file with test report included requirement/requirements property is importing by Import Execution Result an 'File is not in supported format' error occurred. For testing an example from 'Ta...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all!  Is there any way to add a default description in Forms?  Otherwise our customers should copy table for filling and add it to description manually.

• Question
• cloud
• jira-work-management

I would like to fail test cases which are not Bugs (Default), but they are created as new issue type, How can I do that? Thanks. They are currently add into the Project but when I attempt to fail t...

• Question
• jira-software
• test-management

Roadmap tab not working this morning Blue line runs from left to right Message pops up - There is a problem. Team has been notified Reload does not help

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! I have upgraded my testjira from version V8.7 to version 8.20.10 , my UPM is on v5.1.5.. after upgradation when I search for any new app in jira its gets hanged on UI it looks like it is searchin...

• Question
• jira-software
• jira-software-server
• server

I have a requirement where I need to filter defects and bugs from the issues , currently i am using https://XXXXXXX/rest/api/2/search?jql=project=Proj1&ORDER%20BY%20Created  this retur...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I am new to this community. I am looking to call the JIRA REST API. The problem is when I try make a connection following References it gives me an authentication error: 401. e.g. when I...

• Question
• cloud
• jira

I have recently started using big picture and it's great for tracking Epic completions. The problem is that each EPIC can have different release versions inside of it which makes it hard to track how...

• Question
• big-picture
• jira
• jira-server
• server

I'm unable to view any of the items under Tempo menu , the screen is just blank (MyWork,Reports etc), this issue is happening irrespective of browsers (Edge, FireFox, Chrome etc..) due to which I'm u...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I run the below script as behavior script and it works. When trying to run the code from automation rules I get some errors:   int selectListId = 16700 def selectList = getFieldById(...

• Question
• jira-software
• jira-software-server
• server

Hi,  I'm new to JIRA and just want to calculate the total time spent by any user in my team since they have joined the project. For ex- if I joined in March 2021 and I want to check my logged e...

• Question
• jira
• jira-server
• server

Hello anyone, I have one requirement, there is one extra description field and whenever user want to fill that field, a long page should display in jira, so that user will fill that page with extra ...

• Question
• jira-software
• jira-software-server
• server

We are using Jira Software 8.7.1 with MySQL 5.7.29.  Now we are trying to upgrade Jira Software to 8.20.10 and we want to upgrade db as well to MySQL 8.0.29. On MySQL 5.7.29, I have the followi...

• Question
• jira-server
• mysql
• server
• upgrade

I need to add a custom field to an issue type screen scheme via the API. I'm currently using the v2 API. I'm aware that I can add a field to the default screen, but given a non-default screen, is it ...

• Question
• cloud
• jira-software
• jira-software-cloud

Question, We have a Agile project workflow and the Project admin keeps getting the Bugs assigned to her automatically when they transition From Bug> QA>Development    I checked the ...

• Question
• agile
• jira-core
• workflow

If you have a Jira project with 50-100 people I am looking for recommendations on how admins have set up Jira projects to identify software related issues compared to non-software related issues.&nbs...

• Question
• jira
• jira-server
• server

Hi All, We'd like to raise an issue as we are not able to complete a sprint on the Jira board as the button is always greyed out. On the backlogs, the complete sprint button is not available as well...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud