Jira

Trying to generate an API for data migration testing from Zendesk 

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,   We have a client running Jira Server, v9.4.2 I think. We have admin rights on all a project on that server but no server rights for installs. We have internal network access to the serve...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello everyone, The Jira admin has left the company (we had only one admin), we know his username and password but his email account was deactivated and we can't login to set up the new admin and al...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a Single Select custom field, the options are only "Yes" and "No", I want to know how to use Script to help me, today I choose "Yes" to see the next Transition, otherwise the Transition will b...

• Question
• jira-server
• jira-software
• jira-software-server
• scriptrunner
• server

I have an automation setup to create a ticket in project 2 based upon a ticket going through a certain transition in project 1, I edit the newly created ticket and copy a number of fields, which all ...

• Question
• automation
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I'd like to know if there is an option to run/create a report that would show the hierarchy of the project's content, which in my case would be: Initiative(s) --- > Feature(s) ---- > Epic...

• Question
• jira
• unknown-hosting-type

Does anyone know what port Jira Cloud migration uses? Or how it stays secure?  We are working on a migration and are working on a security checklist. 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to create an automation rule to change the status of Jira issue from To do to In Progress, as soon as 1st comment is added to the Jira issue after moving to sprint. Background: Deve...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all, I cannot get past this 404 error. The account I'm using is the org admin. I can view the data by entering the url into edge. I've tried creating new api keys. I am at a loss, please hel...

• Question

Hi,   Atlassian is releasing lots of new tools like Atlas, Product Discovery etc.. But all of them need a project setup. Why can't I use the same project from Jira in the other tools? I can't ...

• Question
• cloud
• jira-software
• jira-software-cloud

Why does Jira copy over Cycle Start Date-time and Cycle End Date-time when cloning an issue? This makes no sense to me. Just like it would not make sense to copy Issue Status when cloning. Cloned&nbs...

• Question
• cloud
• jira
• jira-cloud

My organization currently has an 6.1.7 Jira On prem that is way beyond support, I was tasked with setting up another server and installing Jira 6.1.7 and connecting to the backup database that our DB...

• Question
• jira-software
• jira-software-server
• migration-customer-care
• server

i cant find the page im looking for

• Question
• cloud
• jira-software
• jira-software-cloud

What is the best way to organize, manage, and report on technical and exploratory spikes? I already know that you can create an issue type.  Any guidance and resources would be appreciated? &nb...

• Question
• cloud
• jira-software
• jira-software-cloud

I was spam invited to a project and now I cannot leave or delete the invite or project

• Question
• jira-work-management

What is the best way to organize, manage, and report on an unplanned support ticket bucket?  Any guidance and resources would be appreciated.

• Question
• cloud
• jira-software
• jira-software-cloud

How can I change the sprint info for an already completed sprint to remove/change the old project's sprint info for tickets moved from one project to another? For example: I move a ticket(s) from p...

• Question
• cloud
• jira-software
• jira-software-cloud

Story has no open sub-tasks and is properly linked to an Epic. I have admin priviledges. However, neither my team members nor I are able to move it to Done although the work is complete.   In ...

• Question
• jira-work-management

I'm using a JQL for a scrum board. The JQL is: (project = "<project name>" AND issuetype not in (Test, Sub-Task) AND status not in ("Needs CS Input", Triage) AND (component != RP or componen...

• Question
• jira
• jira-software
• jira-software-server
• server

We currently use jql Lastcomment~currentuser() in server which displays all issues where the current user is tagged in the last comment. Does something like this exist in cloud?

• Question
• jira
• jira-software
• jira-software-server
• migration-customer-care
• server

I am attempting to move all archived projects to the default Issue Type Scheme but am having trouble.  Here is what I have so far:   import com.atlassian.jira.component.ComponentAccessor...

• Question
• jira
• jira-server
• scriptrunner
• server

Trying to create an issue in Backlog however while creating am getting default value as "coder" instead of "Coder". Could you please advise. Thanks.

• Question
• jira

We are unable to create "Request" type issues. The issue is specifically with the Request type "Feedback" . When we fill all the details selecting request type as "Feedback" and click on the "Create"...

• Question
• jira
• jira-server
• server

While signing on to Jira, one of our users clicked "Sign on with Google" by accident, so his account email was changed to the temporary gmail account associated with the Chrome browser he was using a...

• Question
• cloud
• jira-software
• jira-software-cloud

Specifically,  I asked my scrum master to add some already completed JIRA issues into a fix-version to more accurately reflect the work completed and the work yet to complete so it's reflected i...

• Question
• cloud
• jira-software
• jira-software-cloud