I have a Jira Software (Cloud) free account with a limit of 10 users. Currently, I have one user (myself), but at the top of the screen, there is an error saying I have no users left. We are about to...
Hello everyone, I set up a rule such that a ticket can only go from "deploy on dev" to "to test" status if the "code impact" field is not empty. I don't think I did anything wrong, but it doesn...
Can i auto generate a story on a different project if i use a label on the feature? for example. if my feature is on project ABC and i add a label to the feature called DEF-Task1, can I program an a...
Olá, Boa tarde. Criamos em nosso Jira um serviço de helpdesk e outros dois projetos, crie uma automação que assim que cai no meu service desk ele criar um novo no projeto que faço a seleção....
Once a test case is assigned can it be reassign - and can the new assignee name appear in the test cycle list? I cant seem to get it to work.
Hello, we are using Xray for automated testing and API for CI integration. We are experiencing issues with updating existing test tickets triggered from pipelines. The problem is that they are being ...
...arget project key, and authentication data Script import requests import logging import time from datetime import datetime from colorama import Fore, Style, init init(autoreset=True) class C...
I have a counter field that gets incremented from the workflow when something goes 'back' in the flow. (e.g. Fails Testing). I would like to report on this counter by a user field. ...
Hi, I'm very confused as to why I am unable to copy a ticket from a Service Management project to a software management project's backlog. The error I am receiving in the automation is below....
I downloaded Qality Test and would like to create Qality Test issues in a cloud based project. However, the Company-Manage Project option is not available. Therefore, I cannot create the Qualty Test ...
Hey, Is it possible to invite an unauthorized user to a jira project with read-only access? I would like to share issues and especially roadmap/timeline with our customers who are not Jira users. Co...
We have a user group that basically does audits. They do open tickets but do not progress them. In this sense they are Customers - but they are also internal Auditors who need access to view/browse t...
"No users left" notification appears near search box in the Jira UI. Click on it opens dialog with info "You’re out of free users, upgrade for unlimited". But we have only 3 users and free plan desc...
Hi, I want to create a validator script when a reporter tries to create a new issue. It should query the Project and validate that the Summary is unique. -If it IS unique, then the transition is al...
Hello, One of our automations started getting error and stopped working. However, I don't know how to fix it so I need your help. This is the rule itself: &nbs...
What is this Privacy setting used for?
Is there any way to add locked custom field to the request forms in the portal view. Can we associate it to the portal view forms? Any suggestions will be thankful. Thanks
Currently I have an indexed list of serial numbers 1-100. In my Jira software project, I want to create a dropdown list as a field in one of my issue types that lets me select any of the values be...
Generate an automation ticket for instances where the ticket remains in the "waiting for customer" status for 48 hours, triggering a notification. After 72 hours in this status, proceed to close the ...
Hello, I know this is a quite common topic but still, is there any native way to send an email from open support task in Jira to external email address, i.e. Dell support, abuse contact, etc. and re...
Hi there! I have created a filter which references a number of separate projects and returns tickets which have certain statuses set. This filter is then used in a dashboard which I've created. I'd...
Hello everyone! I'm hoping some jira genius out there can help me... I have created a custom field called "Finance Approver" that is a user picker (single) with a filter so that only users tha...
Hello, I am experiencing an issue where I am trying to gather the statuses of all project work into a single two-dimensional report but Jira is displaying multiple similar statuses separately. ...
Good morning, I need to integrate Jira Software with GitLab, so that when moving a task to the "In development" column, a branch is automatically created in GitLab, always starting from the same bran...
Apparently my Jira Software product is offline. Does anyone have any ideas on how to get the the product back online?
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