Atlassian just released its recording of the Enterprise User Management Webinar. Lets share our experiences and lessons learned for User Management systems in JIRA and Confluence such as the ins an...
Jira allows registered users to specify a default mail notification format (HTML, text). When I add a "Single Email Address" notification to a notification scheme, resulting emails are always in HTM...
When I try and drag a task/issue to the next step in the workflow it just ends up freezing in the classic task board.
I'd like to go through and better organize (and reduce) our user groups in Jira but I've discovered that you cannot see if those groups are being used in any Roles. This makes me not want to use Rol...
Atlassian recently released its Failover for JIRA guide. As JIRA becomes a mission critical resource in your organization, maximizing application uptime becomes a prime consideration. This best pract...
On the hosted jira, how do we remove the none option from a custom field?
Hey all, Did some looking around and I don't think what I want to do is possible but I figgured I'd ask. So I have a client asking for a highly customized Jira project and one of the co...
How can I write selected fields in an issue to a quickbase external database? For example, if I was to create a ticket with fields for a new-starter ticket including start date, line manager etc, ...
The Classic GreenHopper burndown chart StartDate/EndDate could be found using this call : {JIRA_HOST}/rest/greenhopper/latest/chartdata/generate-hourburndown.json?projectKey={0}&versions={1}&am...
Last Friday I used the admin section of Jira to delete some members of a group, and add a couple people. Yet, filters that use that group are still showing entries corresponding to members that had...
Issue keys in pre-version 5.0 were searchable and would link directly to the issue when typed in the quick search. This functionality has broken with projects that have underscores. Still works for...
Hi, Is there a way to stop JIRA from creating tickets from emails but allow adding comments to existing tickets from emails? I am trying to stop folks in my company from being lazy (we also run i...
When will On Demand support two factor authentication? Simple login/password security on world-accessible web sites just doesn't cut it these days. There is a non-proprietary, open standard for two...
During a transition I use the 'Copy Issue' Post Function (part of the Customware JIRA Utilities plug in) to copy the issue to another project with a different Issue Type. If I have the 'Issue Link Ty...
I am trying to install JIRA 5.1.8 on a brand new debian 6.0.6 system. The problem I'm facing is that application keeps throwing the message "The Control port you have chosen appears to be in use. ...
...ssues $textutils.htmlEncode(${singleValue.displayName}) participated in" href="${requestContext.baseUrl}/secure/IssueNavigator.jspa?reset=true&${customField.id}=$urlcodec.encode(${s...
Hello, I am trying to create a filter that allows me to get a list of all parent issues by their label AND all sub-tasks for those parents that have a particular label. I cannot seem to figure out...
Hi I wondered if it is possible for 2 users only to recieve email notifications when either of them are assigned an issue. i don't believe it is possible from the investigations I've done...
Hi, Is there a way to retrict what Issue Types are seen by users when creating a new JIRA ticket? For example, if Project: Application Support had two Issue Types: Support Request and Task, can we...
Time sheet gadget is not granting access today.
Hi I configured a Jira issue collector then used the html macro to display but it does not render in any browser - it is just blank. Using Jira 5.1 and Confluence 4.0. Jira is https and confluence ...
Hi there I am trying to build a feature on our site where an (non-JIRA) user can submit a bug (but also view the list of submitted bugs) through a form which then sends a call to the JIRA API using...
Recently updated to JIRA 5.1.8, but was also seeing this in 5.0.3 Error appears to be due to this SQL statement: SELECT DISTINCT ci.OLDVALUE, cg.CREATED FROM changeitem ci INNER JOIN changegroup cg...
Since OnDemand 5.2 has launched, members of my team and I cannot create Events associated to a user. When we start typing into the Who field, it says "no users found". If you type the whole usernam...
Hi, Is it possible to restore deleted Jira tickets? If yes, how? Where can i find deleted Jira tickets in the database? Is there a deleted flag or something like that? BR Markus
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