Hi, I'm currently evaluating the possibilities of the Jira Plugin Tempo for time tracking in Jira. I've read the documentation but there's still some confusion on how to use Tempo's features correc...
Hey, I have 2 questions: we are using the scrum mode in jira. Our scrum master is planning the next sprints and does that with the sprint marker. 1. Sometimes she loggs in and the stories tha...
One of the user is not able to view Agile --> Rapid boards. All the others can. Please let me know how to resolve this
Dear Support Team, I wanted to update some tickets on your support system using Internet Explorer 8. Suddenly, the tickets look all strange: the columns are narrow it is not possible to read and ...
I would like to use JIRA to manage one of our internal processes. However, there are stakeholders who would have to be involved in the process that will not log in to JIRA and will only participate t...
Hi, I'm having login problem on and after the renew of JIRA license. After login credentials are entered, the user is presented with the login screen in a loop. This user is a System Administrato...
we want to use Jira for our customer service, since it will not be for Projects we would like to know if we can change the label for "Projects" to "Cases" and "Project" to "Case".
is it possible to customise a worklog entry to allow the user to allocate time logged against "development" or "test'?
I am having difficulties wrapping my head around starting a sprint when there are a number of different components of the team: Each component lead controls a different set of issues. They are diffe...
hi All, In the issue navigator I cannot switch to the "simple mode" by clicking on the corresponding hyperlink. the details: I click on "Switch to simple searching " and nothing happens. ...
Dear Sirs, You kindly granted me an unlimited JIRA license because I developed the OSS PODAM. I heard that now JIRA runs in the cloud and was wondering whether the license you granted me could be tr...
Dear Sirs, You kindly granted me an unlimited JIRA license because I developed the OSS PODAM. I heard that now JIRA runs in the cloud and was wondering whether the license you granted me could be t...
Cannot authenticate to LDAP server via SSL since upgrade to 5.1.1. Test basic connection : Failed vanpdc02.impacservices.com:636; nested exception is javax.naming.CommunicationException: vanpdc02.i...
We have a need to denote whether the time is billable or not. Has anyone been able to come up with a solution in an OnDemand environment or know of a plugin that provides this capability (even though...
After upgrading from 4.4 to 5.1.1 64-bit, Windows Server 2008R2 and SQL 2008, the INCOMING and OUTGOING pages for mail configuration will not work, and receive an error on the page. I have removed al...
I have attempted to send mail through the test email screen Issues -> Mail -> Send Email but this is not working. The system says it has sent the message to the following users and listed the u...
We would like for Jira comments to be handled like Confluence comments where you can reply directly to a comment - right now, it is not clear, especially when there are several collaborating on an it...
Versions prior to 5.x for Windows were only 32-bit. Now that 5.x up has 64-bit I would like to utilize that. I have a separate environment where I can perform the upgrade and export the data upon c...
I have accidentally mis named a sprint that we've started. Is there a way that i can rename a Sprint so that i don't have to live with my mistake staring at me for perpetuity?
I've sent Jira/Confluence invitacions to eight programmers/designers, both to their company email addresses and to their Gmail addresses. Of the eight, only three have received their invitations. I b...
Is there an easy way to get the planning board to only show unassigned issues? I hate having to use a filter because then we lose the visual impact of the issue type via colors. We're using OnDeman...
I'm getting caught up on GreenHopper after an initial evaluation over a year ago. I'd like to know if GreenHopper or JIRA can drive a dashboard that shows percentage of stories in a Sprint in each ...
Dear All, We are experiencing this issue again (JSP-115776). Issue Created event in notification scheme should notify the Reporter and all members of a Group. Group members receive the no...
Hello I created a series of test sprints and "completed" them. They keep showing up under reporting - even if I delete the Rapid Board associated with the Sprint. Does someone know step-by-ste...
I'm not sure whether this issue is a problem with the RubyMine and IntelliJ integration to Jira On Demand, or a problem with my settings. I have attempted to connect RubyMine and IntelliJ to my Jir...
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