Hi, Coming from OTRS background, i find it bit difficult to understand how incident flow works here. With out creating so many user accounts ( for each email that comes in), is there a way to ju...
How to capture screenshot of multiple pages in a sequence of action to completed one acceptence critria? Jira capture is allowing the user to capture screenshots seperatly on each and every page. As ...
I would like to increase custom URL Field on edit screen, is it possible?
Is there any document about whether Developement of the Workflow Visualization Plugin is being done to make it compatible with Jira 6.1.7 ? Thanks in advance, Sumit
Hi Enquiry on creating an issue in one Jira On Demand instance and if the issue is transitioned the issue is then imported/created in another On Demand instance Is this possible? Thanks ...
Hi, I have imported two projects into jira. Developers wanted to browse the issues (filter through) depending on users ( Created by, Reported by, Assigned to). However it was possible when they are...
Hi, Specifically, we have (from MyAtlassian) enabled the trial for the 'e-Reminders' add-on. Upon opening our JIRA OnDemand instance, the add-on was not installed. I installed it from the...
I am trying to upgrade JIRA from 6.1 TO 6.2 on my tomcat6. I am using the same sql database and home directory for jira. I just updated the jira-application.properties file and dbconfig.xml. Looks ...
Billing not showing any invoices even though i received one on my CC statement
I like to have a field with only two values "yes" and "no" where default is set to "no" and user can only select one value and user can not select any other value. I tried this with Select List cu...
Our Scrum Board's 'Saved Filter' is set up to access 4 different Projects. When I go to the Board's Burndown chart, I see that I can only view the burndown for the stories in the current sprint from...
When I pull a query of user stories, the value under 'Sprint' is showing up as 'None' rather than naming the completed sprint name. Is this a bug, or a setting that needs to be adjusted in the setu...
Parts of my JIRA instance are encountering dead links. Example below: http://<baseurl>.com:8081/secure/admin/ViewNotificationSchemes.jspa I recently had to change the port number on the...
Hi, Is there an easy way to determine the board type (Kanban vs Scrum) of existing boards? I thought it was shown in the manage boards view, but it's not there. Is there a query we can run to get t...
I deleted an issue from a project in JIRA, and JIRA said it was deleted. But the issue still exists. v5.2.8#851-sha1:3262fdc
I'm trying to write a validation script using the behaviors plugin that pulls the state of all sub-tasks on a given issue and sets the validity of a field according to the states. I assumed I coul...
Hi, I create a dummy sprint to test my board and close it at the end. After this, some one as delete the issue that was in the sprint. Now every time I go in the report I got a error message: "No i...
I'm looking to do some spring cleaning and I would like to be able to query how many reported issues each user has. Is there some way to do this using the JIRA CLI or MySQL?
Hello all, I am looking to clean up and condense two JIRA accounts to one. Also I want to get rid of all old custom fields and go back to a more basic setup. My question is has anyone ever don...
When I create a Scrum Board, the Filter (Query) is shared with the project as in the screenshot below. We have renamed a project, which caused the filter to break and we had to recreate it man...
Is it possible to make Name and Email required on the issue collector in a JIRA On Demand instance? I can create custom fields that are required, however, I can not remove the default name and email ...
What I see is below - there is text in both the condition field and the email template field - I can only see the tops of the letters and it is close to impossible to edit these fields. JIRA 6.0....
Hi I'm curious as to what database system Jira On-Demand uses? Presumably this is the best choice for download versions too. Also what platform it's on, e.g. tomcat. Julia
I realy like the possibility to add global transitions to workflow with many statuses. But if once was ticket closet I want to have only one possibility - to reopen it. There is a condition: Checks...
We want to enforce having the Jira issue key as the first token/word in comment when checking in to SVN. We are using the commit acceptance plugin to ensure that there is a valid Jira ticket and tha...
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| December 16, 2025 2:30 AM PST |