I have a necessity to calculate and implement additional 4-level "impact" field (or label) when creating or editing an issue, based on component and existing priority field. What would be the easiest...
Hi Team, Please share the steps to restrict all the users (except admins) to create Priority 1 - critical issues. In other words, we need that most of the users should not have the ability to cre...
I have a custom field called "Root Cause" which is associated with Issue Type "Bug". Is there a way I can make that a "required field" when I try to resolve/close an issue type "Bug"?
I would like to implement the following functionality in my JIRA installation: Each user has a supervisor who needs to be informed about the issues created in jira (by that user). For example whe...
I am looking for a way to find out which all team members have updated time spent and logged work on daily basis.
We have close to 10 statuses in a workflow. We would like to have a custom field with 3 values, depending on the statuses we would like to change the custom field value. The objective is to group s...
Hi Jon, Thank you very much for your response, but unfortunately this did not work. Let me try to explain more fully what I'm trying to do, perhaps I'm going about it all the wrong way: I'm tryi...
I have created an agile board for my Software Dev project but board is empty and when I try and view indivudual issues on the board, I get this error: There are no boards which contain this issue.
We have not previously had any issues with our JIRA accounts and creating issue collectors, but for one of our projects attempting to create a JIRA collector results in the embedded javascript not ac...
I'm looking for help with a dashboard issue. When first logging dashboard contains no data and the drop-down menu options (Dashboard, Projects, Issue) have no options under them. I can only create ...
I have a field on a screen called "DA Priority" that I use for fine tuning priority of issues. I have it defaulting to 0, but the users could change it when they are creating a new issue which i want...
How do you get the user's Tempo Team name (as defined in the Manage Team section) to show in a report or export? It doesn't seem to be a field within the Fields Section of the Tempo admin console. ...
Hello, I have two OnDemand setups. Both have JIRA and Confluence. I plan to follow the procedure at https://confluence.atlassian.com/display/ONDEMANDKB/Migrating+projects+from+one+OnDemand+instan...
I'm adding this as a question/answer so that anyone else frantically trying to figure out what the issues mean know how to resolve it. The following erratic symptoms appear: 1. Only the Pie Chart...
Hello, I need to change the template for the eclipse commit. At present, it automatically fills out a commit with the JIRA ticket and a link. I need to reformat this template to meet our standard. ...
We are using JIRA Agile Ondemand and I can't seem to find the answer to my question. We have an internal support team that fields all calls from our customers. When a call comes in they currently sen...
we already have JIRA hosted on-premise, and are looking into using the Online JIRA for Helpdesk tickets, can the 2 systems connect and share information? Are specific plug-ins needed to make this w...
I am on the lookout for good icons for JIRA issuetypes, and quite a lot - most importing for ITIL Processes such as: Service Requests Incident Change Etc etc.....
Is there a way to configure a Workflow path based on the Issue Type selected? I am using JIRA On Demand for an external support desk. I'd like to add an Issue Type called "Support Project" which wo...
I am tring to migrate JIRA from one environment to another, the issue i have is that the new environment does not have the same ad accounts setup and the user cannot be migrated. So because of this w...
I've created a custom workflow, custom screens, custom fields, and schemes for the previously mentioned. I've associated all this to my project and it all seems to be working excluding the display o...
Hello All, I'm trying to produce a pdf output of the burn-down chart. I have installed the JIRA PDF view pluggin but each time I select the option I get the following message: To get your...
I have some JIRA users that are experiencing behavior where after editing/commenting on an Issue, the JIRA menu bar at the top of the screen disappears. When I say menu bar I mean this: The ...
Hi everybody, i am trying to create a custom listener, by developing a custom plugin, for catching add or delete watcher on an issue. I have created the plugin sceleton with atlassian SDK. I ha...
I just finished an upgrade to 6.2.6 and everything looked to have worked fine but clicking on issues goes to a blank page (404 error). Searching for tickets by name will result in the ticket openin...
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