Community resources
Community resources
Community resources
Jira
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We are trying out the new JIRA Service Desk and can not find a way to attach files when responding to customers. We have tried to attach a file and then add a comment in the same dialog, but onl...
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Hello, I would like my developer teams to create their own boards in JIRA Agile. We almost always use simplified workflow. To enable simplified workflow you need JIRA global admin access. How ...
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We are trying to create a filter where we get a collections of items from a project and also get the "Release date" of the associated Version or fixVersion. It appears that the fixVersion is an...
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Hi, Some of our users think there may be a breakdown sometime last week and recovery their tickets. However, we haven't notice about this. How can we know if there was a breakdown in JIRA self-hoste...
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In our current JIRA instance we have a project that is used as a master backlog. Once a ticket/issue has been reviewed/triaged is is moved into the relevant project to be prioritised by the product o...
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...SLEnabled="true" minSpareThreads="25" maxSpareThreads="75" maxThreads="150" e...
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I want to be able to override the current date/time recorded for a transition - our teams sometimes forget to update an issue, so although the real life state is 'Done', Jira thinks it is still 'In P...
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I have an incoming mail handler configured in JIRA that creates JIRA issues for mails received by the mailbox. Sometimes we get tickets created with reporter as external user but at the end of descr...
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Is it possible to change the colours used on the Kanban project cumulative flow diagram? The defaults are rather hard on the eye! cfd-example.png There is a support ticket that seems to indic...
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Hi all, in order to verify if an upgrage to the last JIRA version is worth enough, my question is about the migration from version 3.13.5 Enterprise Edition (MySQL DB): how many steps? Do you provid...
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Hi, I had a problem with application link between JIRA 5.2.11 and Confluence 5.4.4. Consequently, I tried to recreate app links but in the last step of application link, the error message appears: ...
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Hello, We have migrated from JIRA 4.3 to 6.2 and we are lost some custom fields values during this process. For example, project name ABC, field name - Severity, values - from 0 to 5. After migrat...
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hello, Getting used to the new "answers" interface and I'm surprised that there are so little filter options. Things that I think should be really here are: able to filter out sofware version. (I'...
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We have a single machine - single IP running multiple instances (JIRA / Confluence ...) https://jira.domain1com https://wiki.domain1.com https://jira.domain2.com We have SSL enabled on all inst...
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I tried nFeed in a local hosted JIRA instance, everything is fine. Is nFeed available in JIRA Cloud? I searched "nFeed" in the OnDemand Add-on marketplace, but no result was found.
2,002 views 7 0 Deleted user September 14, 2014 -
Hi all - Bit of a weird one that came up today - our helpdesk was using a script in an old comment on a closed issue from about 2 years ago. I've since discovered that the script is now ...
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Hi , Ive this strange issue , a fresh installation of JIRA and am trying to add new Issue Types When i Click Add , its flicking and nothing happen , not issue added its like f...
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Hi, I have a user of a person who is not working in the company any more. I want to remove it from JIRA so he/she will not have access and that I'll stop pay for them because they are not using the...
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I want to renew my Atlassian OnDemand account , but i can't... When i updated my payment details and entered my card information , it writes that "Order is queued for processing" ...
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Does the Jira OnDemand have the opportunity to create a log work postfunction? Such as workflow toolbox plugin (unsupported on cloud). We really need to create automatically log work when issue sta...
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Hi, We would like to have help icon for some custom fields. When I define the below code for 2 custom fields, I am seeing help icons for the 2 custom fields but when I click on help icons, it alway...
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I'm using JIRA 6.2.7 and JIRA Agile 6.3.13.1 I'm a new (to the company) JIRA administrator. I have jira-administrator and jira-system-administrator permissions. In the past, someone upgraded JIRA Ag...
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We just added JIRA Suite Utilities to our JIRA 6.3.4 instance. It created a new Activity tab called "Transitions". But, for some of our older JIRA issues, the tab displays a message: Error renderin...
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Is ISSUE the only workflow type available or is it possible to create workflows outside of Issues? I am looking to add customized workflows, builds/releases/installations. They are logical workflows,...
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