Jira

Hi Experts When trying to import issues from csv file -  on the import wizard cannot find the field issue type in the dropdown if the jira fields Can you please advise? Thanks Naama

• csv
• jira

Can you please let us know how we can get queue management through JIRA. We have checked it through JIRA service desk but it is not showing how to assign an issue to various queues?

• jira

How do we handle escalation of tickets or incidents in JIRA or JIRA service desk?  How can we assign tickets to a group in the JIRA or JIRA service desk? Which MS SQL versi...

• jira-administration

Hi! i'm using JIRA 6.3.9   I have date of birth, and i need JIRA to count his age. I tryed this formula: <!-- @@Formula: issue.get("created")==null ? null : ((new Date().getTime()) - issu...

• addon-com.innovalog.jmcf.jira-misc-custom-fields
• jira
• jira-administration

Hello there.   This is my first question here, so please bear with me if i'm doing something wrong.   I'm searching a solution for the following problem: Some issues may contain person...

• jira
• jira-administration

Hello everyone, I'm trying to configure the ldap server on Jira but I'm stuck. The connexion to the LDAP seems to be OK, he also can retrieve information about user of the LDAP but he cannot get us...

• jira
• jira-administration
• ldap

Hello,   I have a case where I want issues to be classified according to the "customer" who submits them. I have a field "Customer" with all customers I want, but I don't want each customer t...

• jira
• jira-administration

Hi, we have a quite comlicated workflow in JIRA (for support and service). I'd like to monitor woh miuch time spent between two specific status (not the Open/closed). Is ther a way to create a querr...

• jira
• jira-administration

Hi Team, We are using JIRA 3.13 and looking for cascading field behavior. When I have done Cascading field  required through the field configuration, it applies only for Parent value(1st v...

• jira
• jira-administration

When configuring application links for the Jenkins JIRA Plugin I get the following: Unable to auto-configure a Consumer as the remote. Consumer info could not be found. I cancel the operation ...

• addon-com.marvelution.jira.plugins.jenkins
• jira

Hi,  I have downloaded the joggler JIRA plugin and been trying to configure it for a test run.   I have put in the API token but when I go to edit project and try to click on the "t...

• addon-net.comerge.joggler
• jira
• jira-administration

For example:  I want to hide unnecessary things like sprints, assignees, story points, etc. from my bug reporters, and give them a very simple "name, summary, description, attachment" kind of fo...

• cloud
• jira
• jira-cloud

Hi there, I'm exporting issues from Pivotal Tracker into JIRA.  I've exported my issues into a .csv and the importer isn't throwing any errors, but I am running into situations where I don't se...

• cloud
• import
• jira
• jira-cloud

Let's say I have two JIRA servers (A, B) and their two respective database servers.  I have 6.0.6 installed on A and 6.3.13 on B.  I then duplicate A's database to B's database and point JI...

• jira
• jira-administration

I'm doing some research for our company, and I'm trying to figure out how to create a template for a test session. There was a question asked here, but it looks like it was never resolved. It would b...

• capture-for-jira

In JIRA, Admin, System Info there is a very useful section that shows the Modified files. However the bin/setenv.sh and conf/server.xml files don't seem to be recorded as modified files at least in J...

• jira

When logging into to Jira and Confluence w/o the "Remember Me" option, the user needs to enter in their password continuously. Similar behaviour is seen with Administrator functionality where the Adm...

• cloud
• jira
• jira-cloud

Hi there, I'm a system analyst for a Hospital in the USA and I'm am assigned to evaluate the JIRA help Desk plugin. We as a team have been using another platform for tracking/creating projects but a...

• jira
• jira-service-desk

• jira
• jira-administration

We are looking for a way to be able to tell if an action was made on an issue based on looking at that issue in a gadget.  We really would like to have something like an outlook flag or perhaps ...

• comment
• jira
• jira-administration
• status

Hello,   I have been encoutering issues when trying to import projects from a cloud JIRA instance to another cloud JIRA instance.   Since the import of my projects into my target &...

• cloud
• import
• jira
• jira-cloud

For my project I have attachments in Epics. I would like to be able to open those from dashboards. Is this possible in some way?   Edit: typo

• jira
• jira-administration

Hi,    I would like to report on statuses based on colors. Currently we just made a dropdown list with: Red Green Orange Obviously I would prefer to do this a bit more graphic e.g. ...

• jira
• jira-administration

What are the drawbacks of attaching bigger file sizes. Our attachement size on the server is 240 GB.

• attachment
• jira
• size

We are currently running JIRA version 5.2 and would like to upgrade to a more current version ~ 6.1, 6.2 or 6.3.  In reviewing Q&A on this site, it appears there have been issues when trying...

• jira
• jira-administration