I am trying to add a workflow transition requirement that checks to see if Resolution (system field) is equal to "Copy Question" (custom resolution that I defined with id=10202). I would prefer to us...
Getting an intermittent error message in JIRA SD (online version) This occurs when hitting the respond to customer button. I thought I'd messed up the workflow, but I just built a...
We have created many projects in JIRA for various reasons, yet some of these projects are either now completed or no longer needed to be tracked. I know I can delete an entire project, but I re...
Hi there, My end game is to be able to automatically transition linked issues when the status of a ticket moves through a specific transition. Per the documentation, it looks like this functionalit...
The latest release of JIRA cloud (6.4-OD-12) changed the Project Summary page – now it takes me right to the Agile board (if an Agile project) or the activity stream (otherwise). Most of my user...
How do I get a description of an attachment to show up next to the attachment. All I see near the attachment thumbnail now is the filename, size and date. The comment I entered when making the attach...
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We are using the JIRA Cloud and I've got 4 customer number fields. I'd like to add a fifth field that will total the other fields together. I've not been able to find any documentation or a way to do...
Hi, I am using JEMH for handling the communication with the clients and i want to know if there's a way to have a mention on the comment if it was from an email that came with an attachment. thanks...
Hi its possible to have an extra licence of trial ? Thanks
Hi, We are in the midst of upgrading our JIRA instance along with upgrading the very awesome ScriptRunner to version 3.0.7. In our previous version of scriptRunner (2.1.15) Administrators coul...
We have (without success) worked with a couple of Atlassian "Experts" thus far. We need true consultation on how to properly implement the full platform for our development, support and s...
I want to only allow people belonging to certain group let us say x to only view issues previously submitted by group x ONLY and be able to create issues related to group x. Think about department le...
Hello everyone, we're using atlassian and many other plug-ins for several years now and couldn't be happier. I personally have been and still am an advocate of atlassian internally within our compan...
Hi All , I have been working and searching for an answer more than 2 weeks , can you anybody help me how to add comments in JIRA using rest api , i used post man client to make both PUT and PO...
I created an Epic, created stories related to it. Now the sprint is done. All stories have status closed and Epic has Epic status "Done" and also workflow status closed (Resolution = Done). Epic is n...
...ibrary"){ if(issue.components*.name ==~ /Library.*/){ return true; } else { return f...
I just began using JIRA w/Service Desk two weeks ago. I did not install JIRA on a local server so I believe I am using the cloud version. If so, shouldn't I have the optional post fu...
Hi there, I am using JIRA 6.3 and have a question regarding JQL Queries. Is it possible to build upon this query : issue in linkedIssues(ABC- 123 ) which displays all the issues linked to a s...
Hello guys. I want to track time of my developers in meeting, so i need to see it in "spent time" field in Agile. How can i do it? I see couple option 1. Create auto issue with event in confluenc...
I'm setting up a new project template in Jira. The projects will have a number of issues where they need to be considered as resolved (i.e. the problem has been fixed) however despite being resolved...
Hi! I am using Jamie Echlin plugin https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts and I have problems with setting field "From email address", when I set email what is...
I have 68 stories in Version 1.0 and only 2 of them are unestimated. However, on the Release Burndown it says 28% of the issues are unestimated. Clearly 2 issues out of 68 isn't 28% so how is this n...
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