I created dozens of tickets on a workflow, then I changed the workflow, and even though new tickets show the new buttons for the new workflow, all old tickets don't show any of the new steps, and thi...
I have this fairly straightforward workflow post-function that should close a parent issue once all of its sub-tasks have been closed. But it doesn't Any suggestions? View_Workflo...
Can anyone have Idea, how to call servicenow rest API using JIRA webhook? or how we can post JIRA issue to Servicenow using webhook?
According to my dashboard i have a subscription and support until the 10th of January 2084, that is if I read my dashboard correctly. Is this really true (see picture)!? It could be the 84th of J...
Is there anyone who uses JIRA deployed under Wildfly(Jboss AS)? When trying to deploy JIRA 6.3.13 the error happens: {"JBAS014671: Failed services" => {"jboss.persistenceunit.\"a...
Good afternoon, I tried to import the subtasks of a parent in particular, but I could not get it. I used these JQL in Jira work, but not in EazyBi. project = PROJECT and issueFunction in subtasksO...
Hi, I am testing JIRA Server Desk addon in JIRA cloud, and I would like to know Service Desk has any standard report that allow my customers to check all issues created (open/closed) and total bille...
Hi there, We are currently evaluating if we can replace our current Excel sheet (in which we make all our release planning) with JIRA and especially with the Tempo Planner. But I'm not quite su...
Hi Team, I have explored that we can take backup of database contents, attachments and JIRA installation directory in JIRA. Would you be able to tell me that what other kind of data can be backed u...
Hello everyone! I'm using script runner and "Send a custom email" listener. I want to add (automatically) emails in " To addresses " field. I think, the solution is to use custom groovy script whi...
When im changing the Type of the issue from IT help to purchase/fault or any other type the request type under Service Desk request goes to None with the message(this request type is not applicable f...
Hi, i am using the plugin JETI for sending E-Mail notification and creating new issues from E-Mails. Now there is the need to answer a e-mail notification for adding an comment to an issue. (usual...
...aveValue.setHidden(false) } else { SaveValue.setHidden(true) }
Hello, I am trying to use the post-function in order to assign an issue to Unassigned. My 'Allowed unassigned issues' is turned ON and when i use the post-function it assigns the issue to ...
Is there a way to set JIRA into a "maintenance mode" during upgrade of a plugin to avoid users can use JIRA - like foreground indexing? Best regards Uli
I am using Solr 4.10.2. I have build indexed documents. In Schema.xml, I have removed ID field and replaced it with ngram field and made ngram field as unique key. I have a question - when I will do...
Hi, I have used a custom "Free unlimited text box" field in my project. Users generally copy paste text into that box and so i loose the track of format- for e.g if some text is in Bold it still app...
Example: When an issue is moved to the 'backlog' status, I want to prevent the description field from being edited ever again, regardless of its new status, by a particular role (such as a client).
Hi, I have imported issues through CSV. due to that JIRA created more than 200 users. I need to do a bulk update on users details such as user group and email. in jira ondemand (cloud)! Is...
What is the best way to set up JIRA (esp. Projects and Epics) when you have Stories being fed in from both our product lines and from our consulting projects? The Stories springing from the cons...
Has anyone experienced not being able to creating JIRA agile board? My teammates can not create JIRA agile board which was working before. They can copy a board but the administrator field ...
Using rest/api/2/issue/$id/comment/$commentId?expand=renderedFields does not include html value of body and does not include renderedFields in return data.
I have 2 custom fields which I have added to the create bug report screen. They do not show up by default. I have them set to required and show in the field configuration. I can make them show up, bu...
I have read and read and re-read multiple websites and JIRA administration on how to add a group to a transition, but it seems to have steps missing, or I am not reading it correctly. I would l...
I am unable to invite additional users to the account. I have clicked on the small cog in the top right hand side but can not see the Users link. I am logged in as the Administration User so I should...
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