1.Create a parent issue with pid field 2.Create a task (pid gets automatically populated) using post function 3.When we update the parent issue - pid field, the task pid doesn't gets updated ,pleas...
I need to create a custom field something similar to the 'Affect version' field with AutoComplete, multiselect and drop down. From the documentation it seems this is not possible, but please let me ...
BACKGROUND We have two projects running concurrently and we like to give each sprint a unique name. For example: PROJECT A Sprint 1 - Things Sprint 2 - Widgets PROJECT B Sprint 1 - Gad...
Hi, I have a workflow transition where I want to assign a specific person as a watcher. I searched around for how to do this and it appears it's possible with Script Runner, which isn't available fo...
I have Okta set up to log us into the backend with no problems, but I can't seem to configure it to log users straight in to the Service Desk portal. I tried futzing with the base URL for the site, b...
I am getting an error - "Desired Key is required" while creating a new issue. Don't have a clue what it means. I am using JIRA version 6.2.5. image2015-2-3 15:26:9.png
Hi Guys, We are using JIRA on demand and would like to some how record a date of when a story moves into a particular status(s). This is actually to track cycle time, and we know that it log...
Flagging an issue in JIRA agile spawns an email with an update = "Flagged : Impediment". Is there a way to rename "impediment" into something more generic => "yes" or smth?. do I have to dig into...
Where JIRA keeps service definitions? I need to remove a service, but from the command line, not via GUI Administration. Thanks in advance,
We downloaded the Autowatch plugin to automatically add watchers based on the value of one of the custom fields filled out during ticket creation, but it seems that it is not working. Atlassian was n...
I have created a separate field configuration and assigned that configuration to a project and screens, but I do not have an option to make that field required? Thoughts?
I have using a "Centralized" backlog in a JIRA Cloud project that contains issue types that span multiple products. I created a custom 'Our Product' field that I use to slice the backlog into m...
Open source projects can apply to use JIRA Cloud for free, but there's no further information or contact info aside from a sign-up form — https://www.atlassian.com/software/views/open-source-lic...
Hi, I want to fire an event using Script Runner when a custom multi user field is changed. The users in this field should get a notification after the change of the field. What is the correct condit...
Hi, I'm trying to configure link of JIRA and Stash for test and possible for buy in not much time. I get an issue when I'm linking these two services: stash.PNG And then also shows that: stash2.P...
Is there any logging that can be turned on to know when a slow JQL is executed? We are running into issues where users are creating inefficient JQLs with functions, such as: project = ACME AND issue...
Hi Is it possible to include a character counter on custom fields? Thanks
I've tried four different webhooks ranging from Requestb.in to Freshdesk to Slack and all of them have the same error. Error submitting WebHook data. Please retry later.<p>Status: 500 : Intern...
We really like the idea of using the Issue Collector but it's crucial for us to auto-set the Fix Version of every issue created by the Issue Collector. Reading the documentation it appears that it mi...
Hello, We're looking into JIRA ticket, does anyone know if the estimated and recorded hours are visible to the customer? Jurgen
Please refer below for scenario: User creates a issue and links one or more issues as link type 'Relates to' Issue created Expected: as soon as issue created, the issue linked to #1 have flagged...
Hello ladies and gents - I need to be able to auto close the tickets in "REOLVED" status within 24 hours. I was found this solution https://confluence.atlassian.com/display/JIRA/Jelly+Escalation...
Hi I have two separate JIRA accounts. In one of them I see a nifty releases panel in the second one I don't. See attachments: Screen Shot 2015-02-03 at 12.18.07.png How do I enable it for ...
starting from this page: https://support.atlassian.com/customer/servicedesk-portal I found an answer: https://answers.atlassian.com/questions/105538/share-your-best-practices-for-jira-high-availab...
We wish to use JEMH on our servicedesk projects in order to overcome existing limitations / issues with the Service Desk Mail Handler. However, irrespective of any configured setting/notificati...
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