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Community resources
Jira
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This question is in reference to Atlassian Documentation: Maintenance notification Ask your question here...
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Hi, we are thinking of moving to JIRA cloud from our in-house hosted Jira instance which is version 4.4. Will it be possible to move the data (issues, tasks ...) and workflows that we use on the in-...
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I have some issues with summary of "XYZ #1" and "XYZ #2" and so on. I only want to see issues whose summaries begin with "XYZ #n" where 'n' can be any integer. I've tried everything I can thin...
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We are on JIRA Cloud 10 users and have purchased the ServiceRocket license for 10 users. When updating the add-on license, we get this error mesage: "This license supports 10 users but the Atlassian...
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as a JIRA admin I created a custom issue type called 'investigations'. When I create a new issue, from the picklist for Issue Type I can't see the new custom issue type value I created.&n...
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What does Atlassion suggest as a online customer service help/ticketing system? I am familiar with Zendesk and JIRAs API integration. However, is there anything more seamless (JIRA soluti...
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This question is in reference to Atlassian Documentation: Configuring JIRA integration in the Setup Wizard I have the following error: Could not retrieve manifest from http://myjira.atlassian.net. ...
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This is a weird one, but hopefully there is a workaround or property setting of some sort to resolve the issue We have created a a transition named "Cancel" that includes a transition screen with a ...
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I'd like to start using JIRA at my company to introduce some agile practices, but our app's architecture doesn't seem to fit nicely into JIRA's project types. Are there resources to guide me through ...
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Hello I've got two, very similar installations of JIRA. One is 5.1.5, second one is 6.4. I am unable to get the Activity Stream running on the 6.4 instance (they don't share same datab...
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This question is in reference to Atlassian Documentation: Configuring JIRA Issues Icon mappings Ask your question here...
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When trying to start a sprint, the users receive the error "To update this sprint you must have Project Administrator permissions for all of the following projects: X, Y." (X and Y are internal...
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Hi, I would really like to try JIRA Help Desk service for free to try it for 30 days having it installed on my server, my question is how do I get it installed and how do I set it up?
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Can a phone system, such as IPCM be integrated with Service Desk?
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I am using add-on (Insight) to manage assets. After I clicked "View all connected JIRA issues", there is error. 1.PNG 2.PNG Also after clicking on "My...
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I am having an error pop up when I am attempting to create an issue. The error is "summary: you must provide a summary of the issue". However, in the fields (Project, issue type, description, etc) th...
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We have to keep native Log Work option open, but in the meantime my users asked if we could rename the Tempo Log Work to maybe "Tempo Log Work" so they can choose which log work screen they want to u...
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Background: Our JIRA Agile setup has a separate board for each team. Each team has their own project. There is one shared project that houses all the Epics. Problem: There is one board c...
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Is there a way to get any GIT Plug-in information from either the standard GIT plug-in or any 3rd party GIT Plug-in. Basically, we are planning on using smart commit from GIT to link our GIT co...
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This question is in reference to Atlassian Documentation: Managing service desk notifications I need a way to be notified when there is a new ticket in JIRA. I know that the email notifications are ...
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Hello, I work in a company and we starting using JIRA since 2 months, however we have 6 solutions, 3 that are already done and we are developing 3 new others, but we share the activities with the sa...
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How can we check the users in JIRA are used as license user. And if we delete the user, it will automatically freed up the license. And if i deactivate the users, how can we check that user is l...
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Difference between Kanban Software Development and Jira Default Scheme or What are the benefits of Kanban Software Development over Jira Default Scheme
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Hi Support team! We need to change the message on the sign in page of JIRA and Confluence. We have to put the following message= To request an account, please contact: support@snidigital.com &nbs...
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The following JQL doesn't return any results, but I know for sure that there are issues that should be returned. project = "XXX" and issue.property[development].commits > 0 ...
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