I belong to a software company that uses JIRA for projects. Just received an email today announcing JIRA Software. I see 3 flavors of JIRA on the Atlassian website - Software, Service Desk, and Core....
Hi, is it possible to do this for a customer user from the portal? Thanks Melissa
Dear JIRA users/admins, I would like to know how do auto export of project and issues. It's possible to program it with JIRA or I need one plugin. If someone know I am very interested...
We are an IT department. We have each of out IT sub-departments set up as a project. When a project comes in, we create a task in the department's project. Our work legitimately breaks into tasks wit...
Under issue search I got to "more" and click on a custom field name I want to gather info on. Then a little dialog box opens on the left hand side (see attachment). Can I get this to autofill, when I...
only for selected froject. Not global ?
Hi, I am currently configuring our Service Desk, I just activated the "Email requests are currently: On". I just used a dummy account (customer) to create an service desk request...
My single choice Select List custom field is set to "required." When an issue is created, it defaults to "None" and doesn't require me to make some other choice. It looks like the "None" ...
My company is not willing to pay the fee for this add-on. However I have dozens of projects using it. How do I use an older free version of the plugin?
Hi. I just upgraded my JIRA installation from JIRA 6.4.12 to JIRA Software 7.0.0. After the upgrade JIRA showed me a page saying that the upgrade was a success but when I try to access JIRA...
Hi, is there any way to get values from ServiceDesk SLA fields using JJUPIN? I try to use something like: string newIssue = "SUPPORT-1377"; string sla = %newIssue%.customfield_122...
Hello, I'm looking for a way to transition an issue from Resolved to Closed, only when a required custom field with radio buttons has a certain value (and maybe some other conditions). I don't see t...
I have a Software Development Issue Type Scheme that is shared by 1 project (ERP). For Default Issue Type, I have specified "None." In our Issue Types for this scheme, the first two are "...
Hi, Is it possible to create a new section like Test details in the view screen in zephyr as a table format? Thanks and Regards, Ajay
I would like to have combobox (customfield) which call Java method after every text input (e.g. onkeyup event) to get values. We have millions of data so we don't want to get them all as possibl...
I am using JEMH to work as a helpdesk system, every reporters will get notification when creating an issue through email. I would like to disable to the notification for some specific user account or...
Hi, I was looking through previous questions and came across re-indexing projects. I presume you would re-index a project the same reason you would for the whole of JIRA when making configurat...
Dear Atlassian team, I would like to know if there is a way to change this message: You have successfully created the issue (XXX-XXX), however you do not have the permission to view the created iss...
Hi All I have a custom field that is a dropdown. I have configured lots of options for it. Is it possible to limit the options per project? Thanks
Hi, I have a question about the desk.com integration with JIRA and hope you could help me out. How does the integration work? I have read much about the setup but i'm struggling with finding ...
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| December 16, 2025 2:30 AM PST |