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Jira
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I have a client which has 100 customers I have created a service desk for the client agency The service desk is linked to a confluence space where I have created knowledge base question. I want al...
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This question is in reference to Atlassian Documentation: Managing access to your service desk In Request Security for a Service desk it has an option to Ónly people from my customer list can raise ...
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I have users reporting to me that they used to be able to do the following: When looking at the backlog on a scrum board, they could ctrl + click multiple stories/issues and see the total number of ...
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Hi i need a cascading field that has three levels of selection list. cascading field ----> <value1> <value 2><value3> Normally it has two lev...
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It is very easy to forget to end a Sprint before actual work begins on the next Sprint. Of course, we can get better at manually ending and starting sprints on time; however, how can a Cloud hosted c...
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I would like to use like trello, with more then 3 lists and names that I can choose, and, in kanban mode. How can I do that?
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This question is in reference to Atlassian Documentation: Configuring request types and workflows Hi, I don't want to be limited to the default issue types offered in service desk (eg. Purchase, etc...
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Using JIRA, can product owners manage functional areas span multiple platforms and SCRUM teams (any arguments for or against this approach)? Is there an easy way to manage stories for epics that spa...
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Hello, I am relatively new to JIRA filters and JQL. I am looking to have collapsable groups dependent on a field (e.g. user name or status). Is there a way to do this? Here is an example...
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p style color:#6f6f6f;border: 1px solid #e9e9e9;border-radius: 3px;padding: 5px; > em>This question is in reference to Atlassian Documentation: a href https://confluence.atlassian.com/pages/vie...
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Hi, I can't open attachments in my ticket with extension .config or .Config Somebody idea how to open them? or what to change
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Hi, I am trying to import attachments to JIRA via the JSON import. The attachments are kept in a folder created in my JIRA_HOME/import/attachments folder But I still get - An exception occurred de...
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What is the most efficient way to have multiple filters which filter on the same list of users, but without the need for ongoing global administration access to manage the group?
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Hi, a colleague somehow managed to change the Done status of all active and inactive workflows, in one go, to some custom status XYZ. She can't tell how she did it (it may have happened after adding...
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I have created a report in Eazybi, listing Epics and issues as rows. The row titles always display the issue key + issue name. I want to only show the Issue name. Currently, the row headers are disp...
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Vendor Screen: --I have vendor name as text field --Summary as Vendor Name Software Screen: ---Software-Vendor as Nfeed Autocomplete field(List of vendors from Vendor Screen) ---Software...
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We are planning to implement a Disaster Recovery Server for our JIRA production server. We are planning to do it manually with going for Data Center.Our server is on Windows 2008. We found some tool...
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I'm moving data from one JIRA to another and I know about the sequence_value_item table that contains the next primary ids to use for each kind of table and its data. I'm looking for something simil...
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I would like to mark all components for searching and clear one component I would like to exclude. Can I achieve that without marking all components separately? It requires a lot of click...
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Here is the API I am using https://company.atlassian.net/rest/api/2/search?jql=project=UWS&customfield_10803=abcd&maxResults=2&fields='assignee,status,resolution' The API returns the la...
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The company I work for has been acquired, and we need to change the sub-domain to match the new company's name. Most references I found are very old and say it's not possible in the onDemand/Cloud v...
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