Community resources
Community resources
Community resources
Jira
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I want to make comment field as mandate when user assign ticket to another user in JIRA cloudAssign_comment_mandate.png
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Hi Team, We already have a license for Craftware Search Linked Issues for JIRA for Jira Application of version 6.4.10. Now we are planning to implement JDC with the same version. Please confirm whet...
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Hello i have a question to Resolution field. I do not really understand which is his use. Since i already have statuses like closed and so on. Why do i still need a Resolution field. Could you explai...
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Hello, Good day, I would like to inquire if the JIRA service desk growing team with unlimited agents already have unlimited projects? Please help give the complete features in the package. ...
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Issue in JIRA Portfolio make an epic make stories select "Create an link issues" in dialog, choose "Show JIRA issue creation dialog" and continue spinny wheel never completes inspect th...
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Hi - I want to assign two different behaviours to one customfield and it seems that this is not possible. a - I would like to have certain group obtain access to certain field &nb...
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We have a JIRA Cloud and the default Release Notes https://mapwindow.atlassian.net/jira/secure/ReleaseNote.jspa?projectId=10002&version=10003 I would like to add the Assignee-field to the r...
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We have JIRA server installed for our enterprise (10,000 user licence). I occasionally perform training/onboarding discussions using a "real", "live" JIRA projects and boards; however, there are...
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Hello there, I am moving from FogBugz to Jira, and I used a lot the "Working On" feature. I want to if it is possible to report my working hours when I change the status of an issue to "In Progress"...
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Hi I have xml backup of JIRA portfolio. How do I import it? I do not see any import option, I just see export. Please let me know. Thanks Abe
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Is it possible to edit a sprint end date?
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I've got JIRA 6.x and JIRA Agile licences still with the maintenance. May I upgrade to JIRA Software and use it even if I don't buy the maintenance for next period?
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We try to replace a requirements tool, and Portfolio seems to match quite all needs which exist. We have the Issue-Types with the same naming, but still this matching does not really work always. I...
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This question is in reference to Atlassian Documentation: Getting started for service desk admins Ask your question here...
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We work with JIRA a few monts. 2 weeks ago we changed jira`s db on mysql. On day I see so window instead JIRA dashboard jira_appl_prop.png What should I to do that fix jira? Log fie...
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Can one e-mail address be used to route updates to different projects based on the ticket ID in the subject? For example I have legacy project 'A' where ticket ID's of format A1234, and i have new p...
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Hello there, I like to make the following configuration, but I don't know how to do this. I have created one Service Desk for each customer. Now I want, that the customer can send their req...
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Issue Not able to set the resolution on the fly, I have to move the status of the User Story to trigger a resolve issue screen pop up. Proposal The resolution field has a pen logo wh...
361 views 3 0 Deleted user November 26, 2015 -
Hi We've recently migrated our fisheye to the 3.10.1 version and recreated URLs to for example Changeset Review Coverage gadget. Gadget works almost fine . It displays commits but when I mark...
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Hi Is it possible tu upgrade from 6.1 to 7? Thanks
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Hello, I am using JIRA rest api JIRA 7.0.2. In that trying to update user information by using below method(as per documentation-[https://docs.atlassian.com/jira/REST/latest/#api/2/user-updateUser])...
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Hi, I wanted to try "Email Helpdesk" and struggle over one small Issue. Is it possible to add projects without an assignee to a service? We have several agents handling the issue and therefore not w...
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Hi, I'm trying to sum a number custom field (column) values of JQL filter via groovy script. After I get the list of issues I have no idea how to sum the column/custom field values of the issues ret...
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Hi, Currently, we define our SLA's using 'Goals'. Each priority level is linked to a specific goal, which determines how long we have to resolve the issue. Our business is due to have a half day in ...
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