Hi Guys, I have limited one project so users can only see the issues that they created, according to this: https://confluence.atlassian.com/jirakb/how-to-limit-user-to-only-browse-issues-as...
We have two JIRA instances, which is having linked issues in between two instances. i want to close the linked issue automatically when the parent issue is closed. Can we implement this ?
Can I set issue assignee be more than 2 people?
Our company is using application links (creating issues from our application in JIRA onCloud via REST API). The default issue types we have used till now was "Task", but recently we have a lot of ti...
For our company we would like to be able to receive requests via Customer portal or phone/email, and then, if necessary, move the issue to a non Service Desk project (ex. the Development Team pr...
Please tell me what is wrong with this script? It is returning NULL. Requirement: Need to update the value of a custom field from NULL to the value specified in the script. -------------------...
Hi, i found some luck in creating user in JIRA using groovy runner .here i mention my code .can you pls tel me whether it is correct or need to modify .because it throws error while runni...
Hi Atlassian Our parent company City & Guilds Kineo, is using JIRA Core as a support portal for customers. They have a 2000 seat license. We are using JIRA Software for development and hav...
We would like to use JIRA Service Desk as a replacement for Zendesk. For this to get off first base, we would need to be able to have an unlimited number of end users belonging to many separate orga...
In issue page where all Edit, Comment, More buttons are there. In More button border is not visible. it is visible only when hovered by mouse.could you please help me resolve this issue.
This question is in reference to Atlassian Documentation: Configuring the customer portal I would like our customers to be able to narrow down their support requests by component or some other field...
This question is in reference to Atlassian Documentation: Viewing the Version Report The example chart shows a line indicating the velocity for the work completed to date, but uses a line with a gre...
This question is in reference to Atlassian Documentation: Modifying Multiple (Bulk) Issues I had a search that returned 7 issues, yet the feedback message I got said "Bulk Operation Progress: Editin...
hi When i create an issue . i need that issue has the resolution 'resolved' in its first statuts. actually it doesn't happen when i create an issue thx
I am trying to script a drop down field based on https://scriptrunner.adaptavist.com/latest/jira/behaviours-conversions.html#_walkthrough_pick_from_jira_issues which will load its values b...
This question is in reference to Atlassian Documentation: Flagging an Issue I would like to be able to update the flag state on an issue via the api. How can this be done?
I am not able to download trail version for Portfolio for JIRA and getting "An unexpected error occurred. Refer to the logs for more information."
I need to go from 3 to 5 Jira Service Desk users and would like to pay one annual fee. Do I need confluence license to use the Knowledge base feature in Service Desk? What would th...
I'm able to create a HipChat room from a ticket and so are some of my admins, but developers can't see the "Create Room" button in tickets. How can I ensure that anyone can create a HipChat room...
We are seeing inconsistencies in remaining Epic hour estimates across JIRA and JIRA Portfolio. Example: Epic-XYZ has remaining estimate equal to 570 hours In JIRA, ran a simple JIRA query...
I would like to be able to assign the Zephyr test tasks that are linked to a User Story to a QA engineer when the story moves to the QA status. Is this possible?
Hello, Is there any way to reorder the request types in the customer portal? Best Regards, Jose
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