The issue titles in spreadsheet exports are truncated e.g. "ABC-123 As a User I would like t..." Is there any way to disable truncation so we can see the full issue title?
This question is in reference to Atlassian Documentation: Configuring a board Ask your question here...
This question is in reference to Atlassian Documentation: Add-ons and plugins If I have a Cloud instance of JIRA, can I import a connect add-on that resides on a private network? I don't want to hav...
I cannot find the import workflow button. I exported my workflow as a workflow file not xml. So now I need to import it in other project. THe only buttons I see are add workflow which just creates em...
Hi all, I'm having trouble notifying my Service Desk customers on status change. As per documentation (https://confluence.atlassian.com/servicedeskserver030/configuring-service-desk-notifications-76...
This question is in reference to Atlassian Documentation: Process management Our operations team has a number of processes that we complete daily, weekly, monthly, and quarterly. Is it possible to s...
Hi all, When our OPs guy installed Service Desk by default while looking at the ticket I would see the queues on the left-hand side of the screen. I pressed little "x" and now the queue list is gone...
When a user tries to create a room from our local JIRA instance to the cloud HipChat we are using, they are asked to confirm account access. (We host our JIRA and use web HipChat) The dialog starts ...
This question is in reference to Atlassian Documentation: Task management In JIRA Core, I want to have two projects at the same time. How do I fix?
Dear support, I have just succesfully imported my backup from JIRA server, but i forgot to import the attachments. Is it possible to reset the JIRA cloud instance and import 'data' and 'att...
Hi, When will Portfolio 2.0 be released for JIRA Cloud? What features are missing on the version 1.12.0 currently available for JIRA Cloud? Thanks
I created an issue today that contained a list of simple actions that people needed to confirm they had performed. I asked them to just tick off their name in a list when they performed these, becaus...
Good day. I want to upgrade Jira 6.3.1 to Jira 7.x.x. I do as instructed https://confluence.atlassian.com/adminjiraserver071/migrating-jira-applications-to-another-server-802592269.html#Migrat...
Email Cascading List.png When we get an email notification about a change to a cascading list field, there is some extraneous information (underlined in yellow) that we do not care to see. Is there ...
Hi! I have set a release to an epic in the scope view of portfolio. Now I want to remove this association again. But the drop down shows only all my defined releases and no "No release" option. Did...
This question is in reference to Atlassian Documentation: Searching for issues and filtering I am unable to find issues created in JIRA using advanced search although I am able to go to issue direct...
This question is in reference to Atlassian Documentation: Managing components I am trying to assign a user to the Component Lead, but get an error about the user does not exist. The use does in fact...
Hallo, I want to execute a postfunction "Set Field Value to constant" in dependence of in which project the issue is created. How to do this? (I have tried something but nothing works) ima...
Hi, I am using java rest api. sometimes when I try to get Issue info the call is stuck and I dont get any answer. I try to put timeout on the method so it will not get stuck and I got the ...
It would make my life a lot easier if there was a work log table where I can check what I did when and for how long, like a personal calendar, that I also can populate in advance and plan my tasks, b...
Hi Team, All mails are rejected by SD Bulk Handler. Can you please let us know how we can disable SD Bulk Filter? Date Status Details From Mail subject By handler 14/Jun/16 7:27 AM RE...
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