When a user clones an issue, how can they keep the scheduled dates as the original?
As stated in the title, using the Epic Link agile dimension in my eazyBI report will have the report display the epic key and summary, in this format: "ABC-123 As a user I can use this feature". Wha...
Hi team, We are trying to synchronize attachment field in HP ALM and in repo JIRA project for bugs (JIRA version used (v6.4.11#64026-sha1:78f6ec4) ) With a sync tool from ALM, we see a...
I want the conditions to be If ticket is from X state, assign to X agent.
I want to create an transition screen, that only requires a confirmation from the user. So no input fields should be shown, only a text message (label) and a yes/no or ok/cancel button? Is this pos...
I want to order my test cases so that while execution i can know which test case should be executed first ?
Is there a way to count the number of words in a text field on JIRA? I know we can count the length by either JS or workflow validation using script runner. JS <script type="text/javascript">...
This question is in reference to Atlassian Documentation: Migrating from JIRA Cloud to Server applications Do you have some recommendations to test the result of the migration ?
Is there a way to have a post-function to automatically transition another issue of a different type that belongs to the same Epic? We have JIRA Misc Workflow Extensions installed. There are po...
...pan>'); $("#div1").remove(); } else { document.getElementById("duedate").required = true AJS.$("#duedate").parent().children('label').append('<span class="aui-icon icon-required"&g...
I am trying to perform a background re-index and i am getting this error: JIRA is unable to perform a background re-index at this time because the index files are either missing or corrupted. I tri...
Hello, we are using JIRA for many things already at the moment, and now we are considering, if we should use it for customer support as well.The main criterias when choosing the customer suppor...
I have created a workflow for the defect which has different status and transitions. Some of the transitions are displayed in red saying 'This transition comes from a status which has no incoming tra...
Hi, Our company currently have an Enterprise teams licence for JIRA Software. So we have to renew the licence every year. I recently saw the one-time payment option for growing teams. Aside from t...
Hello! I have tried to install JIRA 7.1.7 a couple of times and I am getting this strange error message during the 'Set Up Application Properties' stage of the initial JIRA configuration: Erro...
When I try to put the new license I got the following message: "The license could not be installed. This license does not match the type of JIRA currently licensed. This is a license for COMMERCIAL...
Hi ! We'd like to benefit the "state changing pop-up window" (when all sub-tasks are transitioned to DONE) ; but we also need a JIRA workflow for BUG issues, with 10 states, with specified transiti...
Hi, is it possible to provide a button for every comment and when clicked, the text of the comment will be stroke through and grayed out? comment
I am working on a JQL query that shows all open issues in a project, and closed issues that were resolved the last 15 days. I state my query like this: (project = "PROJECTX" AND resolution = Unresol...
I need to know all the tickets status of my project, well, the project does not have components. What am I supposed to config?
Hi team, When I export issues by excel export, color field does not contain its value. I am exporting only issues that have values for color field, but excel still does not contain its value. Plea...
Hello, I want to now how to change the Log Work format from AM PM to 24 hour format? Thanks
This question is in reference to Atlassian Documentation: Project screens, schemes and fields Ask your question here...
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