We are running JIRA server. The email server has been set up and all the issue notifications seem to work well with email notifications (any changes on issue will be sent to watchers' emails). ...
For example, We have two custom fields: Field A - values 1,2,3 Field B - values a, b, c We need to define a SLA rule, if Field A is 1 and Field B is b, then the SLA on a particular status is x ho...
I want to know issues I worked on, during a specific release. My workflow is: Open-> In Progress-> Code Review-> QA-> Done I want to know issues which I moved from the status "I...
Hi I'm part of CoreLogic and this particular issue is affecting us greatly. Can you please point me to issue BSP-26530, I would like to escalate this please Regard, Mark Neil...
Hi, I would like to know if it is possible to approve a change request in the follow manner: Change request raised email sent to approver group approver simply replies "Approved" via email emai...
I have JIRA 7.1.9 server with JIRA Portfolio running on a Windows 10 PC. I have a cloud JIRA with JIRA Portfolio. How to I migrate or sync my server to my cloud environment, keeping my cu...
How can I get tickets that have been in a certain status for more than 24 hours in JIRA service desk, JQL
Hello, I have JIRA Software Cloud and I use Tempo Timesheets and Tempo Planner. I wish to make an EazyBI report to show all billed hours for each JIRA issues by Account. But I am unsure ...
i want to create custom field which can take the link to issues which are grouped under particular fix version in version pages without writing custom query , mainly what i am trying to achieve...
Getting the following error when using JIRA Import: There was an error parsing the entities.xml file: An invalid XML character (Unicode: 0x7) was found in the CDATA section.
After generating a cloud backup, I'm presented with a dialog to log in. If I understand correctly this is supposed to just be your username and password. However, how does this work when ...
Hi Team, we have upgrdaed from 6.2.7 to 7.1.7 , we are getting below error in log and the front-end screen gives 500 error while we creating the issue. please find the below error details. java.l...
I want to restrict the assignee to reassign the ticket which is assgined to him.
This question is in reference to Atlassian Documentation: Creating a notification scheme I've cloned an instance of JIRA Software to test the latest updates. How can I globally remove notifications,...
I want to develop add-on for Jira, but I am confused in Server and Cloud. Can i make one add-on for both. If they are different, could you please give me tutorial urls for both?
Hello, I am trying to connect JIRA and Zendesk through email exchanges. I cannot use a plugin because our JIRA instance is not publically accessible since it is host on our internal server. I...
Is this available for JIRA Cloud? I don't see it under find add-ons. I was able to upload the .jar file but it's not installable thru the cloud version of JIRA.
This question is in reference to Atlassian Documentation: Federating JIRA - Managing Multiple Instances When federating multiple instances, is there a difference between SaaS vs on-prem JIRA?
I've started a trial of TFS4JIRA and have decide to go forward with the add-on. I don't see a way to purchase a license and am afraid to end the trial. How do I purchase a license?
We want to send a hip chat notification to the assignee instead of a message to a whole room. Can this be done?
This question is in reference to Atlassian Documentation: Editing and collaborating on issues When I they to vote for an issue I get an error saying: There are no voters for this issue What is...
I am using an evaluation copy of Portfolio. I want to add a Release to a plan I've already created, but don't see any way to do it. What if I missed one or added the wrong one to my plan?...
When moving a JIRA Issue Type from let's say Defect to New Work, does the issue ID change?
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