Hi All, I have a scenario in JIRA during a workflow transition to send a mail to different groups based on a field value. Exmaple: IF the Field value, Epic Name='A', then I have to send a mai...
This account is my colleague's, but now I am the JIRA administrator, so it's very not convenient for me. When I ask a question by the account, I cann't recieve the answer email, my colleague mu...
I have a user who has left the team and has used a filter in a shared board but the filter is not shared. How can I get access to this filter so I can share it with the rest of the team. I do have a...
I was wondering how one would go about transitioning an issue from" under review" to "approved" based on a fixed number of votes for that issue? Has anyone tried this before?
I looked at the documentation for post functions, but I can't seem to find out how to create a post function that fires when the issue is created. I am using a plugin called Sub Task Manage and I wa...
how do we disable .../rest/scriptrunner/1.0/message... in the access logs. what does it do? why Scriptrunner is engaged on issues not involved in any of the workflow logic, no scripted field...
After upgrading to JIRA 7.2.0 all Servicedesk screens are blank. Any idea what went worng?
Is it possible to limit the number of records the users can update in a bulk update?
This question is in reference to Atlassian Documentation: Managing multiple directories How frequently the JIRA LDAP Synchronization happens? Is there a way to restrict the frequency and time of the...
I'm setting up a new project in a new account in JIRA for the fist time and I am not able to enable sending and receiving e-mails. All Global mail options is on Outgoing E-mail is on, No Ma...
I want issues linked in different projects update eachother. Is that possible?
How does points on the Atlassian Answers profiles get incremented? Is there any algorithim behind it?
This question is in reference to Atlassian Documentation: Configuring Built-in Fields I know how to find the field ids for custom fields. How do I determine what the field id is for a standard...
This question is in reference to Atlassian Documentation: Working with epics Two cases in which I need this ability: An epic is accidentally marked as Done. An epic is reopened. Thanks for any ...
Hello, I have exporting to .csv previously without any issues. I want to export a list of subtasks, and the column with linked features and subfeatures. When I try to do the same thing today,...
This question is in reference to Atlassian Documentation: Transitioning an Issue I tried this on my board but this dragging on columns with multiple statuses does only work on "done" statuses in the...
Hi all, me and my team would really like to have images on our agile cards. We have been messing around with the card layout functionality, but with no luck. We tried adding the images field to our l...
I have running Gitlab (port 8080) and JIRA (port 8081) in the same server. I need configure JIRA to a subdomain (https://confluence.atlassian.com/kb/integrating-atlassian-tools-with-proxies-7538...
Hey, I'm at v. 6.4.4 of Jira. When I need to change the epic associated with a story, I hover over the Epic Link and click the pencil icon to start editing. Then, I start typing the first few...
Hi, We need the properties held against a user in Jira to prefill in fields when creating tickets via the portal. Customer, Email and Phone to start JIRA Info Uptime 1 month, 2 days, 21 hou...
I have a publicly accessible JSD instance and we have both internal and external customers. Internal customers are registered through LDAP and external customers accounts are created manually. Th...
This question is in reference to Atlassian Documentation: Creating a notification scheme Hi Atlassian, Does reassigning an issue fall under the "Issue Assigned" event? For the "Issue Assigned...
I want to lock down the fields when on the create screen for a ticket but I'm not sure how to do so. As you can see in the screen shot the exact button that I'm referring to. People in my company hav...
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