...s there a more structured way to link customers/accounts to issues in Jira? Looks like there's a locked 'account' field. Willing to explore salesforce integrations if necessary - this is the true...
I have to update the due date of a subtask based on the custom field called "Launch Date" in the Parent issue. I am trying to test my code: import com.atlassian.jira.ComponentManager import com.atla...
This question is in reference to Atlassian Documentation: Configuring JIRA Service Desk approvals Hey there, I wanted to configure this approval function for our Service Desk, but the link for the ...
I am unable to filter using basic search fields as the drop down is blocked and is not listing any options to filters. Kindly help me with this issue.Thanks in Advance. Resported by me.PNGIssue Nav...
This question is in reference to Atlassian Documentation: Advanced searching how to search for ticket by applying filter on field with none
Do we have any tool - plugin - method , in place that allows us to take a backup of one single project alone ? I am sure this again creates inconsistencies I bet - I use this to backup to migrate pr...
...ransition, when the fix version is not set to "SaaS 5.0.6". I tried this script, but didn't work. issue.get("fixVersions").getName() != "5.0.6") return true;} else { return false; } Please p...
Hi All, I wanna maintain sprints in Kanban board or I wanna change statuses of Epics/bugs when moving it through swimlines. At the movement i can't do these things in JIRA boards. P...
We have Confluence, JIRA, Bitbucket and Bamboo Servers "behind the firewall" here, but would like a "customer facing" JIRA Service Desk / Confluence system in the Cloud for customer support. Is...
This question is in reference to Atlassian Documentation: Troubleshooting Upgrade Where has my "Agile" Drop down menu gone?
In the Users and Roles section for my project, there doesn't seem to be anyone in the Service Desk Customer role but our entire company is in the Customer List. The Users role has our jira-user group...
Hello, Atlassian JIRA Project Management Software (v7.1.4#71008-sha1:eaa0661) In General Configuration - after changing Maximum project key size - have to restart Jira? Thanks, Bo...
Is it possible to identify all issues assigned to an "assignee" at somepoint in a given month even if they are NOT currently the "assignee"? Trying to get a view into all the work a given assignee/a...
This question is in reference to Atlassian Documentation: Working with boards Can I customize the order of the statuses in my board? Right now Approved is right after "Idea" it seems wrong
This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel When exporting to excel the worksheet is blank/blocked - how to undo this - it used to work fine.
This question is in reference to Atlassian Documentation: Migrating from Other Issue Trackers Ask your question here...
I tried setting up the application links like decribed in the article (https://confluence.atlassian.com/kb/how-to-create-an-unproxied-application-link-719095740.html). but as soon as i switched my ba...
We have labels that are slightly different but that are duplicates. For example, we have "DC2" and "dc2". How can I remove one of these?
what way can I download the REST API libraries for C# application reference
After cancelling suscription do I have some readonly access to all my historical issues? Is my historical data deleted from JIRA servers? About downloading a backup: I seem I don't have webdav ac...
I am getting the list of issues using the search API. I have the list of issues with the epics inside it, by I need to identify them. In my jira instance the issues that are epics has this issu...
We're trying to do smart commits from github that include transitioning JIRA issues between statuses. It seems to work for anyone who has administrator rights, but no one else. &...
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