Any recommendation?
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My QA team uses a sprint board that aggregates all sprints in the organization. Sometimes a backlog can have several issues that have to be rendered on a page. This makes the loading time and the int...
I have a lot of defects with linked another defects (e.x. duplicates, blocked, etc.). It is possible to display ID of linked issues for issue an Kanban board but there is no information about link t...
Customers would like to see the priority and date created for their Service Desk tickets. Is there a way for them or for the service desk administrators to add columns with this information? &n...
Looks like there was an update over weekend and now the issue export is useless. I used to export issues for a daily status report (in confluence). It had all the links to issues and where there wer...
Hello, Do you have bundle package for JIRA and Confluence for self hosting ?
Hi, I need to know which plugins are installed at default by JIRA itself. In the manage add-ons page, when I look under user-installed plugins, there are plugins which I don't ever remember install...
This question is in reference to Atlassian Documentation: Administer your site I would like to reset the workflows or the hole system... cause I made some testchanges and would like to start again. ...
...rojectRoleManager result = True project = issue.getProjectObject() projectRoleManager = ComponentManager.getComponentInstanceOfType(ProjectRoleManager) authenticationContext = ComponentManager.getInstance...
Hello, I want to create a personalized Request Type for use in Service Desk project, to collect issues from the email. Now I can only use the default ones, but I would like to create a new ones suit...
We're running JIRA servicedesk because we want to monitor SLA's on our incidents. But we want to be able to assign incidents to people outside of the IT Operations, to product owners and developers i...
Hello, we have an jira-software and confluence-instance. Now I installed JIRA helpdesk on a separate machine and want to linkt them together. Can someone point me to the right domumentation? ...
This question is in reference to Atlassian Documentation: JIRA integration integrate JIRA and Bitbucket
We are testing a migration from JIRA 6.4 to JIRA 7.1, scriptrunner 3.1.4 to 4.3.1 When editing an issue, we get very often the message ("Please wait a moment for the server to finish then retry...
Hello, I need to extract all the access and rights allowed to my users on JIRA. They are many ways to attribute rights for users, mainly through: permissions / permissions schemes menu (by user an...
Hi, I'm using jrjc 4.0.0 to integrate to JIRA 7.1.9. I need to extract the "originalEstimat" value from at issue found through a jql search. However, the JSON response does not contain an object c...
I created by mistake few tickets under the wrong environment, and I must withdraw them. How should I proceed? Thanks a lot Mauro
How can I create "procees management" sample data with sample issues? If i choose "create sample data" i see only scrum, kanban and project management. I have also question how to upload sample data ...
I need to be able to restrict the approvals field in the portal to only show authorized people who can approve tickets. Currently a user could raise a ticket and select anyone for authorization rath...
Suppose user "A" working on one task ie. "ABC" the current work status is "in-progress" and for completion of this task it requires 4 days and he is started before one day ago that means ...
Hi, I faced a problem while installing JIRA Service Desk on my notebook. I got this error message: JIRA — Internal Server Error Error reference: 7d2000d5-4c39-4319-92d4-8c1f22b4ad2d Unable to ren...
My task is to update a custom field - 500 + issuekey(only the digits). I am able to do it using Copy parsed field post function but it gives the entire issue key. How can i go forward? ...
This question is in reference to Atlassian Documentation: Searching for issues How to get list of all the completed sprints?
We have JIRA 6.2 server and happy to upgrade to JIRA 6.4. what are the checks need to done before upgrading ? i.e. plugin compatibility
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| April 8, 2025 9:37 PM PDT |